Dr Werner Gilfillan is a general practitioner in Worcester, Western Cape, running a family practice on Grey Street in the town centre. The practice publishes one telephone number and one email address, and its Saturday arrangement is different from its weekday one.
Official contact channels
- Phone: 023 347 2069
- Email: admin@gilfil.co.za
- Online booking is available through the booking page on the practice website
- The number displayed on the site and the number behind its click-to-call link match, which is a good sign on a small practice site
Note that the practice email sits on a shorter domain than the website address, which is normal for a small practice and not a sign of anything wrong. Use the address exactly as published.
What this organisation provides
- General practice consultations for individuals and families, with an emphasis on continuity of care
- Preventive care and minor procedures
- WCA and IOD work, meaning Workmen Compensation and Injury on Duty assessments
- New patient registration, repeat prescriptions and patient information published on the site
The injury on duty service is worth singling out. If you are hurt at work, the consultation and the paperwork follow a different route from an ordinary visit, and not every GP does this work, so say up front that it is an IOD case when you book.
Address and operating information
- Address: 3 Grey Street, Worcester Central, Worcester, 6850
- Monday to Friday: 08:00 to 17:00
- Saturday: call-ins only rather than booked appointments
- Sunday: closed
The Saturday arrangement is the detail to plan around. The practice describes Saturdays as call-ins, so phone before travelling rather than assuming a normal booked session, and treat Sunday as closed entirely.
Support and escalation routes
- Appointments, prescriptions and accounts: the practice on 023 347 2069 or admin@gilfil.co.za
- Complaints about clinical care or professional conduct: the Health Professions Council of South Africa
- An injury on duty claim itself is administered by the Compensation Fund under the Compensation for Occupational Injuries and Diseases Act, through your employer, not by the treating practice
- Disputes about what your medical scheme paid: the scheme first, then the Council for Medical Schemes
Keep the medical side and the claim side separate. The doctor examines you and completes the medical reports, but whether a claim is accepted, and what it pays, is decided by the Compensation Fund through your employer.
Sources
- Dr Werner Gilfillan practice website home and contact pages, drgilfillan.co.za, read 3 September 2026
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