Medpages is a South African healthcare database company. It compiles listings of doctors, practices, hospitals and other healthcare providers, which is why its entries turn up so often when you search for a practitioner. It is a data business rather than a healthcare provider, and it publishes only an email address and a street address for itself.
Official contact channels
- Email: [email protected]
- Street address: BCX Building, 1021, corner Lenchen Avenue North and John Voster Street, Centurion
- No telephone number is published on the Medpages contact page
- Medpages also lists its own entry inside its database, alongside the providers it catalogues
With no published telephone number, email is the route. State whether you are a healthcare provider asking about your own listing or a member of the public asking about someone else, because those are handled quite differently.
What this organisation provides
- The Medpages database of healthcare providers, searchable online
- A free listing option for healthcare providers, and a free search for users
- Paid services including Pro Search, Highlight Your Listing, advertising and targeted communications
- MedMaps, a mapping product built on the provider data
The free listing route is the important one for practitioners. If your practice details are wrong or out of date in the Medpages database, you can claim and correct the listing rather than living with it, and that is worth doing because other directories copy from aggregated sources.
For anyone using Medpages to find a practitioner, treat it as a starting point rather than as an authority. Listings are compiled data, and the practice or the hospital group that employs a practitioner is always the better source for a current telephone number.
Address and operating information
- Offices: BCX Building, 1021, corner Lenchen Avenue North and John Voster Street, Centurion, Gauteng
- No office hours are published
- The business operates primarily online, through its database and search tools
Because no telephone number and no hours are published, do not plan a visit. Correspondence by email is the arrangement the company itself sets out.
Support and escalation routes
- Listing corrections, removals and advertising queries: [email protected]
- If your personal information appears in the database and you want it corrected or removed, that is a POPIA request, and the Information Regulator handles complaints about how personal information is processed
- Medpages publishes its own privacy statement and privacy policy, which set out how it handles listing data
- A dispute about paid advertising or a subscription is a commercial matter under the contract you signed
Frame a removal request as a POPIA request in writing rather than as an informal ask. That gives it a legal footing and a defined response obligation, which matters when the data has already been syndicated elsewhere.
Sources
- Medpages contact page, medpages.info, read 3 September 2026