Business · Contact details
Menlyn Mall Contact Details
The Menlyn Mall map is published on menlynpark.co.za, where the centre keeps an interactive mall map alongside its store directory and trading hours. For anything else about the centre, Menlyn Park centre management is on 012 764 9600, at corner Atterbury Road and Lois Avenue, Menlyn Park, Pretoria 0063.
Menlyn Park contact details
- Centre management: 012 764 9600
- Address: corner Atterbury Road and Lois Avenue, Menlyn Park, Pretoria 0063
- Anonymous reporting line, for unethical behaviour: 0800 333 619, or SMS the word FRAUD to 33000
The Menlyn Mall map and store directory
Menlyn Park publishes its trading hours, a store directory and an interactive mall map on menlynpark.co.za, and hours shift on public holidays. Menlyn Park is one of the largest centres in the country and parking is split across several levels with separate entrances off Atterbury and Lois, so checking the mall map for the shop you want before arriving saves a long walk. The centre also lists movies, concierge services and personal shopping as bookable services.
What centre management can and cannot do
Centre management runs parking, security, lost property, the mall map, trading hours, concierge and personal shopping, cleaning, and anything that happens in the common areas. It does not run the shops. A complaint about a purchase, a refund, a repair or a staff member belongs to that retailer’s own customer service, and centre management will refer it back.
- Lost property, a car damaged in the parking, or an incident in the mall: centre management on 012 764 9600.
- A problem with something you bought: the shop first, then that chain’s national customer care.
- Leasing, a kiosk, or an event space: the leasing team, reached through centre management.
The reporting line is not a complaints line
The 0800 333 619 number and the SMS route are a whistleblowing channel for unethical behaviour: fraud, bribery, theft, an employee soliciting a payment. They are run independently so a report can be made anonymously. Using them for an ordinary shopping complaint slows both queues down; use centre management for that.
Frequently asked questions
Where is the Menlyn Mall map?
On menlynpark.co.za, where the centre publishes an interactive mall map together with its store directory and trading hours. Because the centre is large and parking is split across several levels with entrances off Atterbury and Lois, check the map for your shop before you arrive.
What is the Menlyn Park centre management number?
012 764 9600, for parking, security, lost property, leasing and anything in the common areas. The centre is at corner Atterbury Road and Lois Avenue, Pretoria 0063.
What is the anonymous reporting line for?
Unethical behaviour such as fraud, bribery, theft or an employee soliciting a payment: 0800 333 619, or SMS the word FRAUD to 33000. It is run independently so reports can be anonymous, and it is not a shopping complaints line.