Fetola is an enterprise development organisation based in Cape Town that runs growth programmes for small businesses and entrepreneurs. Most contact with Fetola happens through programme applications rather than a switchboard, but it publishes a single number and mailbox for general enquiries.
Official contact channels
- Telephone: 086 181 9209
- Email: [email protected]
- Programme applications are made through the application link published with each programme on the Fetola website, not by email
- Fetola runs a careers page for its own vacancies, and a join-the-community route for entrepreneurs who want to be notified about new programmes
The number is an 086 share-call line, so it is charged at the operator rate rather than as a local call.
What this organisation provides
- Enterprise development programmes, which Fetola describes as supporting a small business to become sustainable and successful so that people can earn a living
- Business growth support aimed at both the business and the people running it, which Fetola calls 360 degree business support
- A resource library, published books and impact reports, available through its website
- A foundation arm, an affiliates programme, and funding-related information for small businesses
- Fetola states it has supported thousands of businesses through its programmes to date
Programmes are usually run in partnership with a corporate or donor funder and open for applications in defined windows, so the intake you want may not be open when you call. Check the programmes page for what is currently accepting applications.
Address and operating information
- Office: 1st Floor, Block C, Plum Park, 25 Gabriel Road, Plumstead, Cape Town, 7800
- Plumstead is in the southern suburbs of Cape Town, near Wynberg
- Programmes are delivered nationally and are not limited to businesses in the Western Cape
Support and escalation routes
- For a query about an application already submitted, reply on the thread from the programme team rather than starting again through the general mailbox, and quote the programme name and your application reference
- For general or media enquiries, use the info mailbox and state which programme or partner your question relates to
- Enterprise development spend is often reported for B-BBEE purposes, so a funder or corporate partner with a scorecard query should raise it through the partner contact for that programme
Sources
- Fetola contact page, for the telephone number, the info mailbox and the Plumstead office address
- Fetola frequently asked questions on the same page, for the descriptions of what Fetola does and what enterprise development means
- Fetola website navigation, for the programmes, resource library, books, foundation, affiliates and careers sections