Fishaways Summerstrand Contact Details

There are two Fishaways outlets in Summerstrand, Gqeberha, and they are quite different: one is a sit-down mall store in Boardwalk Mall, the other a late-trading store on the Sasol forecourt in Strandfontein Road. They have separate numbers and different closing times.

Official contact channels

• Fishaways Boardwalk Mall: 041 912 0671
• Fishaways Sasol Summerstrand: 041 583 4081
• Fishaways head office, for complaints and compliments about any store: 0861 347 429 or info@fishaways.co.za
• Ordering is also possible through the Fishaways app and its online ordering site, which lets you pick the store before you order

The head office contact form asks you to select the store your query relates to, so have the store name ready rather than just saying Summerstrand.

What each store offers

• Boardwalk Mall lists the fuller service set: Call and Collect, Click and Collect and delivery, plus credit cards, debit cards and contactless payments. It closes at 21:00
• Sasol Summerstrand is counter service with on-site parking, debit cards and NFC mobile payments, and trades later, closing at 22:00. Delivery and Click and Collect are not listed against it
• Both are listed as family friendly and good for kids, and both serve brunch, lunch and dinner
• The menu covers fish and chips, hake and calamari wraps, variety and sharing boxes, hot pots, sushi and poke bowls

Closing times change on Sundays and public holidays, so check the store finder for the day you plan to order.

Address and operating information

• Fishaways Boardwalk Mall: Shop 30, Boardwalk Mall, 2nd Avenue, Summerstrand, Gqeberha, Eastern Cape, 6001
• Fishaways Sasol Summerstrand: Sasol Summerstrand, Strandfontein Road, Summerstrand, Gqeberha, Eastern Cape, 6001
• Other Fishaways stores in Gqeberha: Baywest, Shop LG94, Baywest Mall, 100 Baywest Boulevard, Hunters Retreat, on 041 492 0366, and Lorraine Gardens, Shop 17, The Gardens, Circular Drive, Lorraine, on 041 368 8208
• Gqeberha was previously called Port Elizabeth, and older listings for these stores may still use that name

Support and escalation routes

• For a problem with an order, phone the store directly first, since each outlet is separately run and holds the order record
• If the store does not resolve it, use the Fishaways head office contact form, choosing Complaint as the reason and selecting the store by name, or phone 0861 347 429
• Fishaways publishes an allergen and nutritional guide on its website, which is the right reference for a dietary question rather than asking at the counter

Sources

• Fishaways store finder, for both Summerstrand store names, street addresses, telephone numbers, closing times and listed services, and for the other Gqeberha stores
• Fishaways contact page, for the head office number, the info mailbox and the store selection on the enquiry form
• Fishaways menu pages, for the food ranges listed