Specsavers Benoni Contact Details

Benoni has four Spec-Savers stores, which is more than most towns of its size, and they are spread across the malls and one medical centre rather than clustered. The brand is written Spec-Savers in South Africa and each store is independently owned by the optometrists who run it, so stock, appointment availability and turnaround differ from one to the next.

Spec-Savers Lakeside Mall

• Telephone: 011 427 1695 or 011 427 1696
• Address: Shop U5 and U6, Lakeside Mall, Tom Jones Street, Benoni, 1500

Spec-Savers Medicross Benoni

• Telephone: 011 425 0060
• Address: Medicross Benoni Medical Centre, corner Great North and Kei Roads, Farrarmere, Benoni, 1511

Spec-Savers Rynfield

• Telephone: 011 968 1092 or 011 968 1093
• Address: Shop 19, Rynfield Terrace Shopping Centre, corner Pretoria and Vlei Roads, Rynfield, Benoni, 1514

Spec-Savers Rynfield Square

• Telephone: 010 600 0279
• Address: Shop 5B, Rynfield Square, corner Pretoria and Rickard Roads, Rynfield, Benoni, 1527

The two Rynfield stores are separate practices roughly a kilometre apart on the same road, which catches people out. Rynfield Terrace and Rynfield Square are different centres; check which one your appointment is at before you drive.

Which store to choose

• The Medicross store sits inside a medical centre, which suits you if a doctor has referred you or you want the eye test alongside another appointment
• The mall stores generally keep longer trading hours, including weekends, because centre hours apply
• Frames and lens options differ by store, so if you want a specific brand or a same-day lens fit, phone first rather than driving between them

Medical aid and the eye test

Most medical schemes fund one eye test and a spectacle benefit every two years, usually through a managed optometry network. Ask the store to check your available benefit before the test rather than after, because a test taken outside your benefit cycle is paid by you. If you belong to a scheme with a designated optometry provider, confirm that the specific Benoni store is on that network, since being an optometrist is not the same as being on your scheme network.

Complaints

• Raise a problem with the store first, since each is independently owned and the practice, not the group, holds the file
• Optometrists are registered with the Health Professions Council of South Africa, which handles professional conduct complaints
• For a medical scheme payment dispute rather than a clinical one, the Council for Medical Schemes is the correct office