Business · Contact details
Opticlear Contact Details
Opticlear’s call centre numbers are 011 461 6337 and 021 680 3823, and its email is opticlear@optics.co.za. Opticlear is a Bloemfontein-based optometry clearing and benefit-management company that runs an accredited optometrist network for medical schemes; it is not an optometry practice.
Opticlear contact details at a glance
| Route | Details |
|---|---|
| Call Centre (benefit confirmation), Johannesburg line | 011 461 6337 |
| Call Centre, Cape Town line | 021 680 3823 |
| opticlear@optics.co.za | |
| Contact form | opticlear.co.za/Contact-Us |
| Find an optometrist | opticlear.co.za/Providers |
| Office address | 110 Zastron Street, Westdene, Bloemfontein 9301 |
| Postal address | P.O. Box 257, Bloemfontein 9300 |
Official contact channels
Opticlear’s contact page lists two call centre lines, 011 461 6337 and 021 680 3823, used for benefit confirmation. The published email address is opticlear@optics.co.za. The optics.co.za domain redirects to opticlear.co.za, so the address belongs to the same organisation. There is also a contact form on the Contact Us page that asks for your name, mobile number, email, subject and message.
What this organisation provides
Opticlear manages optical benefits for medical schemes and runs a network of accredited optometrists. It cites over 30 years of expertise in the optical environment. Schemes on the Opticlear network include Medihelp, Profmed, Momentum Health (Ingwe/Health4me), Bankmed, GEMS and Pick n Pay medical scheme options.
To find a network optometrist, use the Find an Optometrist search on opticlear.co.za/Providers.
Address and operating information
Opticlear’s office is at 110 Zastron Street, Westdene, Bloemfontein 9301. Its postal address is P.O. Box 257, Bloemfontein 9300. Opticlear does not publish office hours on the pages read.
Support and escalation routes
- Benefits must be confirmed through the call centre before services are provided.
- Some materials need a motivation.
- All claims must carry a valid prescription and ICD-10 codes, and Opticlear runs a clinical validation process.
Opticlear does not publish a separate escalation line; use the call centre numbers or the email address above. More providers are listed in the business directory.
Frequently asked questions
What is the Opticlear contact number?
Call the Opticlear call centre on 011 461 6337 or 021 680 3823.
What is Opticlear’s email address?
Email opticlear@optics.co.za.
Where is Opticlear based?
Opticlear’s office is at 110 Zastron Street, Westdene, Bloemfontein 9301.
Do I need to confirm my optical benefits first?
Yes. Opticlear says benefits must be confirmed through its call centre before services.
Sources
- Opticlear Contact Us, opticlear.co.za/Contact-Us, read 27 September 2026
- Opticlear home page, opticlear.co.za/Home, read 27 September 2026
- Opticlear medical schemes page, opticlear.co.za/Medical-Schemes, read 27 September 2026