Lovisa Contact Details

There are two unrelated Lovisas in South Africa, and lovisa.co.za is not the one most people are looking for. That domain belongs to Lovisa Stone, a concrete products manufacturer in Boksburg trading since 1947. The jewellery chain trades here at lovisajewellery.co.za. Both checked on 7 September 2026.

Lovisa the jewellery retailer

Lovisa South Africa publishes no telephone number and no e-mail address. Its contact page offers a form, a live chat and a Help Centre, and states that Customer Care replies within 24 to 48 hours. That is the whole of it – there is no number to ring, so an urgent query has to go through the form or the chat.

The address to use is lovisajewellery.co.za, not lovisa.com. Lovisa’s own region switcher maps South Africa to that domain, and the same site serves the rest of the continent – the region list behind it runs from Algeria and Angola through Kenya and Nigeria to Zimbabwe. Prices are in rand and free shipping starts at R500, so a page quoting dollars means you have landed on the American store instead.

Lovisa Stone, the concrete manufacturer

• Telephone: 011 914 2341
• Cellphone: 072 763 5862
• E-mail: info@lovisa.co.za
• Head office: corner All Black and Kent Roads, Dunswart, Boksburg North, 1508

The site also lists two staff mailboxes built from first names. Those belong to individuals rather than to the business and are not repeated here – use info@lovisa.co.za, or the numbers above, both of which the company publishes against its head office.

One caution: the footer on that site carries a 2020 copyright date, so some of what it shows may be several years old. The numbers are worth a call before a drive to Dunswart.

Which one you actually want

• Earrings, necklaces, piercing, a store in a shopping centre, an online order in rand – that is the jewellery chain, at lovisajewellery.co.za.
• Paving, decorative concrete, custom moulds, a quote for a building project – that is Lovisa Stone in Boksburg.
• A piercing or an online order query has no telephone route at all. Use the form and keep the reference, because the 24 to 48 hour window is the only commitment given.