Automotive · Contact details
Car Tracker Contact Details Johannesburg
For Cartrack in Johannesburg, call 011 250 3000 (option 1 for a theft or hijacking emergency); for Tracker, the 24/7 emergency number is 080 013 2323. Cartrack and Tracker are separate companies, and both are headquartered in Johannesburg.
Cartrack publishes no Johannesburg branch or walk-in numbers, so Johannesburg customers use its national lines. Tracker’s Johannesburg office is its Head Office in Darrenwood. For the national page, see car tracker contact details.
Car tracker Johannesburg contact details at a glance
| Route | Details |
|---|---|
| Cartrack emergency (theft/hijacking), option 1 | 011 250 3000 |
| Cartrack emergency, option 2 | 010 141 3890 |
| Cartrack client services | 011 250 3000 |
| Cartrack client services email | clientservices@cartrack.com |
| Cartrack consumer sales | 086 133 3736 or 010 140 8369 |
| Cartrack commercial/corporate sales | 010 141 0168 or 011 250 3132 |
| Cartrack corporate sales email | corporatesales@cartrack.com |
| Cartrack escalations | escalations@cartrack.com |
| Cartrack ethics / fraud reports | ethics@cartrack.com |
| Tracker client support | 086 060 5040 |
| Tracker local contact centre | 011 243 6605 |
| Tracker local emergency (24/7) | 080 013 2323 |
| Tracker roadside assistance (24/7) | 086 111 8729 |
| Tracker Head Office (Darrenwood) number | 0860 605 040 |
Official branch contact route
Cartrack: in a theft or hijacking, call 011 250 3000 and choose option 1, or call 010 141 3890 (option 2 for emergency). For account and service questions, the client services number is also 011 250 3000, or email clientservices@cartrack.com. New consumer customers can call sales on 086 133 3736 or 010 140 8369; businesses can call 010 141 0168 or 011 250 3132, or email corporatesales@cartrack.com.
Tracker: for a theft emergency, call 080 013 2323 (24/7). Client support is on 086 060 5040, the local contact centre is 011 243 6605, and roadside assistance is 086 111 8729 (24/7). Tracker’s office locator lists 0860 605 040 for the Darrenwood Head Office.
Location and operating information
- Cartrack: registered address 13 Keyes Ave, Rosebank. Postal address P O Box 4709, Rivonia, 2196. Client services run weekdays 08:00 to 18:00 and Saturdays 08:00 to 13:00.
- Tracker: Head Office at 340 Republic Rd, Stonemill Office Park, Darrenwood, 2194, open Monday to Friday 08:00 to 17:00.
Services at this location
Cartrack’s contact form at cartrack.co.za/contact-us routes fitment scheduling, unit maintenance, de-installation and re-installation, change of ownership, fitment certificates and debit order date changes. Use it instead of looking for a Johannesburg walk-in branch.
Tracker’s Darrenwood Head Office is its Johannesburg office. Tracker’s locator also lists third-party fitment partners, which are not Tracker offices.
Parent organisation and escalation
If a Cartrack query is not resolved, escalate it to the Escalations Team at escalations@cartrack.com. Report fraud or ethical irregularities to ethics@cartrack.com. Tracker does not publish a separate escalation route on its contact page; use client support on 086 060 5040.
For more vehicle tracking and recovery companies, see the automotive hub or the automotive directory A to C.
Frequently asked questions
What is the Cartrack Johannesburg contact number?
Cartrack has no separate Johannesburg branch number. Call 011 250 3000 for client services, and choose option 1 on the same number for a theft or hijacking emergency.
What is the Tracker emergency number in Johannesburg?
Tracker’s local emergency number is 080 013 2323, open 24/7.
Where is Cartrack’s office in Johannesburg?
Cartrack’s registered address is 13 Keyes Ave, Rosebank.
Where is Tracker’s office in Johannesburg?
Tracker’s Head Office is at 340 Republic Rd, Stonemill Office Park, Darrenwood, 2194, open Monday to Friday 08:00 to 17:00.
How do I escalate a Cartrack complaint?
Email the Escalations Team at escalations@cartrack.com.
Sources
- Cartrack, Contact us: cartrack.co.za/contact-us, read 2026-09-26
- Tracker, Contact: tracker.co.za/contact, read 2026-09-26
- Tracker, Locate us: tracker.co.za/locate-us, read 2026-09-26