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Arcadia Finance Loan Requirements Contact Details
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Arcadia Finance does not publish a phone number: for questions about its loan requirements or your application, email info@arcadiafinance.co.za, or apply through the online form on arcadiafinance.co.za. Arcadia Finance is an online loan comparison tool, not a credit provider; it is run by Draivi Media Oy of Finland and forwards applications to the loan intermediary MyLoan.co.za.
For Arcadia’s general contact routes, see the main Arcadia Finance contact details page.
Arcadia Finance loan requirements contact details at a glance
| Route | Details |
|---|---|
| Arcadia Finance email (customer and marketing register) | info@arcadiafinance.co.za |
| Data protection officer (privacy requests) | dpo@draivi.com |
| Online loan application | arcadiafinance.co.za/#first_step |
| Loan intermediary partner MyLoan customer support | customersupport@MyLoan.co.za |
| South African mailing address | Draivi Media Oy, N°5 Sturdee Avenue, Suite 301, Rosebank, Johannesburg, 2196 (mailing address only) |
| Phone | None published |
How to apply, and where questions go
The only way to apply is the single online application on arcadiafinance.co.za. Arcadia says one short application lets 19+ registered lenders compete to give you a loan offer. For questions about the application, email info@arcadiafinance.co.za, the mailbox Arcadia names for its customer register.
Arcadia states that it is not a credit provider. It partners with MyLoan.co.za and works only with NCR-registered credit providers. Your application goes to MyLoan, which you can email at customersupport@MyLoan.co.za.
Loan amounts, costs and terms
Arcadia compares loans from R500 to R350 000, with repayment periods from 6 to 72 months. The maximum APR is 28%, and lenders may charge initiation and monthly service fees. Arcadia’s representative example is R30 000 over 36 months at the 28% maximum annual rate, which comes to R1 360 a month including fees; it says rates may start at 11%.
Comparing is free and non-binding, and Arcadia says it has no to minimal effect on your credit score. Approval depends on each lender, so questions about a specific offer or loan go to that lender.
Arcadia Finance loan requirements
Arcadia lists three basic requirements:
- You are over 18.
- You have been employed for more than 6 months.
- The loan is not more than 8 times your monthly income.
Meeting these does not guarantee a loan: each lender makes its own decision.
Applying through Arcadia Finance, step by step
- Check you meet the basic requirements: 18 or older, employed for more than 6 months, loan up to 8 times your monthly income.
- Choose your loan amount and repayment period and complete the single online application.
- Compare the offers lenders return, and accept one only if it suits you. There is no obligation.
- Send questions about your offer or loan to the lender. Questions about the application go to info@arcadiafinance.co.za, and questions about your data to dpo@draivi.com.
Privacy requests and where Arcadia is based
Arcadia does not publish a separate escalation line. Privacy and personal information requests go to Draivi Media Oy’s data protection officer at dpo@draivi.com. Draivi Media Oy (Business ID 2464551-6) is based at Runeberginkatu 5B, 00100 Helsinki, Finland; its Rosebank address, N°5 Sturdee Avenue, Suite 301, Rosebank, Johannesburg, 2196, is a mailing address only.
To compare other lenders, browse the banking and finance hub or the banking directory A listings.
Frequently asked questions
What are the Arcadia Finance loan requirements?
You must be over 18, employed for more than 6 months, and the loan must not be more than 8 times your monthly income.
Does Arcadia Finance have a contact number?
No phone number is published. Email info@arcadiafinance.co.za, or dpo@draivi.com for privacy requests.
Is Arcadia Finance a lender?
No. Arcadia is an online loan comparison tool. It forwards applications to MyLoan.co.za, which works with NCR-registered lenders, and approval depends on each lender.
How much can I borrow through Arcadia Finance?
Arcadia compares loans from R500 to R350 000 over 6 to 72 months, with a maximum APR of 28%.
Sources
- Arcadia Finance, home page: arcadiafinance.co.za/, read 2026-09-26
- Arcadia Finance, About: arcadiafinance.co.za/about/, read 2026-09-26
- Arcadia Finance, Privacy policy: arcadiafinance.co.za/privacy-policy/, read 2026-09-26
- Arcadia Finance, Registry description: arcadiafinance.co.za/registry-description/, read 2026-09-26
- MyLoan, home page: myloan.co.za/, read 2026-09-26