Banking & Finance · Contact details
Ikhokha Card Machine Contact Details
iKhokha card machine support is on +27 87 222 7000 (087 222 7000), by WhatsApp on 066 487 6860, or by email at support@ikhokha.com. iKhokha is a South African card machine and payments provider based in Umhlanga Ridge, and its card machines are supported through the same channels as the rest of its business.
This page focuses on the card machines: the iK Flyer, iK Flyer Lite and iK Tap on Phone. For iKhokha’s other products, see the main iKhokha contact details page.
iKhokha card machine contact details at a glance
| Route | Details |
|---|---|
| Support telephone | +27 87 222 7000 |
| WhatsApp support | 066 487 6860 |
| Support email | support@ikhokha.com |
| Request a callback | Form on ikhokha.com/contact-us |
| Help Centre | help.ikhokha.com |
| iK Store locator | ikhokha.com/store-locator |
| Head office address | 1 Nokwe Avenue, Umhlanga Ridge, 4319 |
| Hours (walk-in address) | Monday to Friday: 9am to 5pm |
iKhokha card machine support routes
iKhokha’s contact offers several ways to get help: WhatsApp on 066 487 6860, its chatbot Kelly, a callback request, a phone call on +27 87 222 7000 or an email to support@ikhokha.com. The Help Centre at help.ikhokha.com covers product queries and questions.
You can buy a machine online from iKhokha’s card machines shop or at an iK store; the store locator on ikhokha.com lists the stores.
The iKhokha card machines
iKhokha describes its card machines as follows:
- iK Flyer: a card machine with a built-in printer, touchscreen and dual SIM, R1,499 once-off with no monthly rental. The SIM costs R75 per month for unlimited data.
- iK Flyer Lite: a portable machine that sends digital receipts through the iKhokha App, shown at R699 (was R999), with no monthly rental.
- iK Tap on Phone: free on the iK App, with no rental or SIM fee.
The machines accept Visa, Mastercard and AMEX, plus Google Pay and Apple Pay. iKhokha advertises free delivery, no contracts and no monthly fees.
iKhokha card machine rates and payouts
Card machine transaction rates start at 2.75% (excluding VAT) and drop as you sell more. Merchants processing over R100 000 a month qualify for a custom rate.
Payout timing depends on where your money goes. FNB and Absa accounts are paid the next business day. Nedbank accounts and the iK Debit Card are paid twice a day, on the same day.
When WhatsApp or the chatbot does not solve it
iKhokha does not publish a separate escalation line. If a WhatsApp or chatbot conversation does not solve a card machine problem, call +27 87 222 7000 or email support@ikhokha.com, and keep your reference. The Umhlanga Ridge address at 1 Nokwe Avenue is open Monday to Friday, 9am to 5pm. Other payment providers are listed in the banking directory and on the banking and finance hub.
Frequently asked questions
What is the iKhokha card machine contact number?
Call +27 87 222 7000 (087 222 7000) or WhatsApp 066 487 6860. You can also email support@ikhokha.com.
How much is an iKhokha card machine?
iKhokha lists the iK Flyer at R1,499 once-off and the iK Flyer Lite at R699, both with no monthly rental. iK Tap on Phone is free on the iK App.
What are iKhokha’s card machine rates?
Rates start at 2.75% excluding VAT and drop as you sell more; over R100 000 a month qualifies for a custom rate.
When does iKhokha pay out?
FNB and Absa accounts are paid the next business day; Nedbank accounts and the iK Debit Card are paid twice a day, same day.
Sources
- iKhokha, Contact us: ikhokha.com/contact-us, read 2026-09-26
- iKhokha, Pricing: ikhokha.com/pricing, read 2026-09-26
- iKhokha, Card machines shop: ikhokha.com/shop/card-machines, read 2026-09-26