Betting & Entertainment · Contact details
10bet Contact Details
The 10bet South Africa support number is 087 250 0533, and the support email is support@10bet.co.za; live chat on 10bet.co.za runs 24/7. 10bet.co.za is operated by Edcobrite (Pty) Ltd, a fixed-odds bookmaker licensed and regulated by the Mpumalanga Economic Regulator.
10bet contact details at a glance
| Route | Details |
|---|---|
| Phone support | 087 250 0533 |
| Phone support (vanity toll-free as printed) | 0800 10 BET SA |
| Customer support email | support@10bet.co.za |
| Live chat (chatbot with human backup) | Live chat on www.10bet.co.za, 24/7 |
| Contact Us form | 10bet.co.za/help/contact-us/ |
| Complaints (written) | support@10bet.co.za |
Official contact channels
10bet’s contact page lists three support channels:
- Phone: 087 250 0533. The page prints the line as “0800 10 BET SA”, described as free from any South African network, but the number its call link actually dials is 087 250 0533.
- Email: support@10bet.co.za. 10bet aims to reply within 2 hours during business hours.
- Live chat: an AI chatbot with human backup, available 24/7 on www.10bet.co.za.
You can also use the Contact Us form on 10bet.co.za/help/contact-us/. The international 10bet.com site is separate, so use the South African .co.za addresses above.
What 10bet provides
10bet South Africa is a licensed fixed-odds bookmaker offering sports betting, casino and live dealer games, horse racing and Lucky Numbers. Its help pages answer common account questions:
- Verification (KYC): after logging in, open the three-line menu and go to the “Account Verification” tab to upload your documents.
- Withdrawals: processed instantly or within 24 hours, excluding weekends and public holidays. EFT withdrawals may take up to 24 hours at the bank.
- Deposit limits: apply only to card, EFT, Ozow, Masterpass, walletdoc, Apple Pay and Zapper deposits, not to vouchers, cash or ATM deposits, or crypto.
- Self-exclusion: the chatbot cannot process self-exclusion requests. These follow 10bet’s Responsible Gambling and Self Exclusion Policy.
Address and operating information
10bet does not print a physical address or licence number on the pages checked. Live chat is available 24/7, and email replies come within 2 hours during business hours. The operator is Edcobrite (Pty) Ltd, licensed and regulated by the Mpumalanga Economic Regulator.
Support and escalation routes
10bet’s terms set out a written complaints process:
- Email support@10bet.co.za from your registered email address within 3 months of the issue.
- Include your username, your registered full name, a detailed explanation and the relevant dates and times.
- 10bet acknowledges complaints within 24 hours and aims to resolve them within 10 days. Complex issues can take up to 10 more days.
For other bookmakers and casinos, browse the betting and entertainment hub or the betting directory 1 to H listings.
Frequently asked questions
What is the 10bet South Africa contact number?
Call 087 250 0533. 10bet prints the line as “0800 10 BET SA”, and its call link dials 087 250 0533.
What is the 10bet email address?
Email support@10bet.co.za. The same address handles written complaints.
How long do 10bet withdrawals take?
Instantly or within 24 hours, excluding weekends and public holidays. EFT may take up to 24 hours at the bank.
How do I complain to 10bet?
Email support@10bet.co.za from your registered address within 3 months, with your username, full name, details and dates. 10bet acknowledges within 24 hours and aims to resolve within 10 days.
Sources
- 10bet South Africa, Contact us: 10bet.co.za/help/contact-us/, read 2026-09-26
- 10bet South Africa, Terms and conditions (section 11): 10bet.co.za/help/terms-and-conditions/, read 2026-09-26
- 10bet South Africa, Homepage footer: 10bet.co.za, read 2026-09-26