Betting & Entertainment · Contact details
WSB Contact Details
The WSB (World Sports Betting) Betting Line is 0860 10 33 93, the direct line is +27 11 326 3633, and general enquiries go to support@wsb.co.za. World Sports Betting is a South African sports betting bookmaker; wsb.co.za redirects to worldsportsbetting.co.za.
WSB contact details at a glance
| Route | Details |
|---|---|
| Betting Line | 0860 10 33 93 |
| Direct Line | +27 11 326 3633 |
| General Enquiries | support@wsb.co.za |
| FICA Enquiries | fica@wsb.co.za |
| Payment Enquiries | payments@wsb.co.za |
| Complaints | complaints@wsb.co.za |
| Suggestions | suggestions@wsb.co.za |
| Employment Enquiries | employment@wsb.co.za |
| Promotions | promotions@wsb.co.za |
| Live chat (Contact Us page) | worldsportsbetting.co.za/contact-us |
Official contact channels
WSB lists two phone numbers: the Betting Line, 0860 10 33 93, and the Direct Line, +27 11 326 3633. The Contact Us page on worldsportsbetting.co.za also has a live chat with an agent.
WSB uses a separate mailbox for each kind of query, so choose the right one: support@wsb.co.za for general enquiries, fica@wsb.co.za for FICA, payments@wsb.co.za for payments, complaints@wsb.co.za for complaints, suggestions@wsb.co.za for suggestions, promotions@wsb.co.za for promotions and employment@wsb.co.za for jobs.
What this organisation provides
World Sports Betting runs an online sports betting site. Clients must comply with Gauteng Gambling Board and FICA rules, which means a copy of your ID plus a utility bill no older than 3 months as proof of residence.
The registration notice says FICA documents can be emailed to accounts@worldsportsbetting.co.za. For FICA questions, WSB lists fica@wsb.co.za.
Address and operating information
WSB’s help content says support is available 24/7. WSB does not publish a physical or postal address on its site.
Support and escalation routes
- Deposits and withdrawals: the site’s own error messages route payment problems to payments@wsb.co.za or +27 11 326 3633.
- Settlements: electronic settlements are processed within 48 hours of the request, subject to banking hours. You can cancel a withdrawal any time before it is processed.
- Complaints: email complaints@wsb.co.za.
WSB does not publish a further escalation route beyond its complaints mailbox. For other bookmakers, see the betting and entertainment hub or the betting directory S to Z.
Frequently asked questions
What is the WSB contact number?
The Betting Line is 0860 10 33 93 and the Direct Line is +27 11 326 3633.
What is the WSB email address?
General enquiries go to support@wsb.co.za. FICA questions go to fica@wsb.co.za and payment questions to payments@wsb.co.za.
How do I complain to WSB?
Email complaints@wsb.co.za.
How long does a WSB withdrawal take?
Electronic settlements are processed within 48 hours of the request, subject to banking hours.
Sources
- World Sports Betting, Contacts (site CMS): cms-v2.api.worldsportsbetting.co.za/api/contacts, read 2026-09-26
- World Sports Betting, Help content (site CMS): cms-v2.api.worldsportsbetting.co.za/api/helps, read 2026-09-26
- World Sports Betting, Terms (site CMS): cms-v2.api.worldsportsbetting.co.za/api/terms, read 2026-09-26
- World Sports Betting, Contact Us and site messages: worldsportsbetting.co.za/assets/bundle.js, read 2026-09-26