Government · Contact details
Dept of Labour Cape Town Contact Details
The Department of Labour Cape Town Labour Centre number is (021) 468 5500, and the office is in the Thomas Boydell Building, 22 Parade Street, Cape Town. The Department of Labour is now called the Department of Employment and Labour, and the Cape Town Labour Centre is its local walk-in office in the city centre.
Cape Town has two separate department offices: this labour centre on Parade Street and the Western Cape Provincial Office at 9 Long Street. For the department’s national numbers, see the main Department of Labour contact details page.
Dept of Labour Cape Town contact details at a glance
| Route | Details |
|---|---|
| Cape Town Labour Centre | (021) 468 5500 |
| Cape Town Labour Centre fax | (021) 468 5510 |
| Western Cape customer care email | wc.customercare@labour.gov.za |
| Street address | Thomas Boydell Building, 22 Parade Street, Cape Town, 8000 |
| Postal address | PO Box 872, Cape Town, 8000 |
| Hours | 07:30 to 16:00, Monday to Friday |
| Western Cape Provincial Office | (021) 441 8000 |
| Head Office (Pretoria) | (012) 309 4000 |
| Online feedback form | labour.gov.za/contacts/online-feedback |
Official Cape Town Labour Centre contact route
Call the Cape Town Labour Centre on (021) 468 5500 or email the Western Cape customer care mailbox, wc.customercare@labour.gov.za. The centre’s fax number is (021) 468 5510. The department’s website also has an online feedback form at labour.gov.za/contacts/online-feedback.
The Cape Town Labour Centre and the Western Cape Provincial Office share the wc.customercare@labour.gov.za mailbox and the postal address PO Box 872, Cape Town, 8000, so include the name of the office you are dealing with when you write.
Location and operating information
The labour centre is in the Thomas Boydell Building, 22 Parade Street, Cape Town, 8000. The department lists its GPS position as -33.927132877458185, 18.422473490532987. It is open from 07:30 to 16:00, Monday to Friday.
Note that Mitchell’s Plain has its own labour centre at 321 Merrydale Avenue, Portlands. This page does not cover that office. It is also not the Labour Court in Cape Town, which is a separate body.
Services at this location
The Cape Town Labour Centre is the Department of Employment and Labour’s local office for people in the city centre area. The department’s contact listing does not set out a service list for this centre, so call (021) 468 5500 before you visit to confirm the office can help with your matter and what documents to bring.
Parent organisation and escalation
The labour centre falls under the Western Cape Provincial Office of the Department of Employment and Labour, which is the next level up. The provincial office is at 4th to 6th Floors, 9 Long Street, Cape Town, on (021) 441 8000, and is also open 07:30 to 16:00, Monday to Friday.
Above the province is the department’s Head Office in Pretoria on (012) 309 4000, with the customer care mailbox dol.customercare@labour.gov.za. For other government offices, browse the government hub or the government directory D listings.
FAQs
What is the Department of Labour Cape Town contact number?
The Cape Town Labour Centre is on (021) 468 5500. The Western Cape Provincial Office is a separate office on (021) 441 8000.
Where is the Department of Labour in Cape Town?
The labour centre is in the Thomas Boydell Building, 22 Parade Street, Cape Town. The provincial office is at 9 Long Street.
What are the Cape Town Labour Centre hours?
The centre is open 07:30 to 16:00, Monday to Friday.
What is the Department of Labour Cape Town email address?
Use wc.customercare@labour.gov.za, the Western Cape customer care mailbox.
Sources
- Department of Employment and Labour, Labour centres: labour.gov.za/Contacts/Labour-centres/Pages/default.aspx, read 2026-09-26
- Department of Employment and Labour, Provincial offices: labour.gov.za/Contacts/Provincial-offices, read 2026-09-26
- Department of Employment and Labour, Head office: labour.gov.za/contacts/head-office, read 2026-09-26