Automotive · Contact details
Toyota Durban Contact Details
For Toyota in central Durban, call Thekwini Toyota Durban on 031 001 2449, or one of the three Bidvest McCarthy Toyota dealerships: Kingsmead on 031 335 1600, Durban North on 031 571 6400 and Edwin Swales on 031 452 2500. Durban’s Toyota dealers come from two groups, Thekwini Motor Group in the city centre and Bidvest McCarthy, so each dealership has its own switchboard.
Other Toyota dealers in the wider eThekwini metro, such as those in Prospecton, Umlazi, Umhlanga, Westville and Pinetown, are not covered here. For Toyota South Africa’s national lines, see the main Toyota contact details page.
Toyota Durban contact details at a glance
| Route | Details |
|---|---|
| Thekwini Toyota Durban, all departments (dealer group’s own site) | 031 001 2449 |
| Thekwini Toyota Durban, switchboard per Toyota SA dealer record (secondary) | 031 310 2600 |
| Bidvest McCarthy Toyota Durban Kingsmead switchboard | 031 335 1600 |
| Bidvest McCarthy Toyota Durban North switchboard | 031 571 6400 |
| Bidvest McCarthy Toyota Edwin Swales switchboard | 031 452 2500 |
| Toyota Customer Care Centre (national) | 0800 139 111 |
| Toyota Customer Care email (national) | ccc@toyota.co.za |
| Toyota Roadside Assistance (SA) | 0800 022 600 |
Official Toyota Durban contact routes
Thekwini Motor Group’s own site gives 031 001 2449 for all departments at Thekwini Toyota Durban. Toyota South Africa’s dealer record lists a different switchboard, 031 310 2600, which you can use as a second option.
The Bidvest McCarthy switchboards match Toyota South Africa’s own records: Kingsmead 031 335 1600, Durban North 031 571 6400 and Edwin Swales 031 452 2500.
Location and operating information
Thekwini Toyota Durban
58 Che Guevara Road, Durban. The street was formerly Moore Road, and Toyota South Africa’s record still uses the old name. Open Monday to Friday 08:00 to 17:00, Saturday 08:00 to 13:00, closed Sunday.
Bidvest McCarthy Toyota Durban Kingsmead
Corner of Masabalala Yengwa Ave and Somtseu Road. Postal: P.O. Box 688, Durban 4000. Sales is open Monday to Friday 08:00 to 17:00, Saturday 08:00 to 12:00, closed Sunday.
Bidvest McCarthy Toyota Durban North
89 Waterkant Road, Durban North. Postal: P.O. Box 38, Northway 4065. Sales is open Monday to Friday 07:30 to 17:00, Saturday 08:00 to 13:00, closed Sunday. It opens earliest of the four on weekdays.
Bidvest McCarthy Toyota Edwin Swales
24 Jaco Place, Rossburgh, south of the CBD. Postal: P.O. Box 32122, Mobeni 4060. Sales is open Monday to Friday 08:00 to 17:00, Saturday 08:00 to 13:00, closed Sunday.
Services at these locations
Each dealership sells Toyota vehicles. Thekwini Toyota Durban uses one number for all its departments. The McCarthy hours above are for sales. For workshop or parts questions at a McCarthy branch, call its switchboard, as separate service and parts hours were not published on the pages read.
Parent organisation and escalation
The dealerships are run by Thekwini Motor Group and Bidvest McCarthy as part of Toyota South Africa’s dealer network. If a matter is not resolved at the dealership, Toyota’s national Customer Care Centre on 0800 139 111 or ccc@toyota.co.za handles general enquiries, product information, service support and warranty queries. Toyota Roadside Assistance in South Africa is on 0800 022 600, or 0800 139 111.
For other dealers, browse the automotive hub or the automotive directory T listings.
Frequently asked questions
What are the Toyota contact details in Durban?
Thekwini Toyota Durban is on 031 001 2449. Bidvest McCarthy Toyota is on 031 335 1600 (Kingsmead), 031 571 6400 (Durban North) and 031 452 2500 (Edwin Swales).
Where is Thekwini Toyota Durban?
At 58 Che Guevara Road, Durban, the street formerly called Moore Road.
Which Toyota dealer in Durban is open on Saturday afternoon?
Thekwini Toyota Durban, McCarthy Durban North and McCarthy Edwin Swales are open until 13:00 on Saturday. McCarthy Kingsmead sales closes at 12:00.
What is the Toyota customer care number?
Toyota’s national Customer Care Centre is on 0800 139 111, and the email is ccc@toyota.co.za.
Sources
- Thekwini Motor Group, Thekwini Toyota Durban: tmg.co.za/locations/thekwini-toyota-durban/, read 2026-09-26
- Toyota South Africa, Thekwini Toyota Durban dealer page: toyota.co.za/dealers/thekwini-toyota-durban/contact-us, read 2026-09-26
- Toyota South Africa, dealer feed: api-toyota.azure-api.net/suppliers, read 2026-09-26
- Bidvest McCarthy, Toyota Durban Kingsmead: mccarthy.co.za/dealership/bidvest-mccarthy-toyota-durban-kingsmead/8, read 2026-09-26
- Bidvest McCarthy, Toyota Durban North: mccarthy.co.za/dealership/bidvest-mccarthy-toyota-durban-north/6, read 2026-09-26
- Bidvest McCarthy, Toyota Edwin Swales: mccarthy.co.za/dealership/bidvest-mccarthy-toyota-edwin-swales/12, read 2026-09-26
- Toyota South Africa, Help and support: toyota.co.za/services/help-and-support, read 2026-09-26