Banking & Finance · Contact details
Ninety One Contact Details
Ninety One’s client service number in South Africa is 0860 500 100, for both Investment Platform and unit trust support, and the email is clientservice@ninetyone.com. Ninety One, formerly Investec Asset Management, is a global asset manager with emerging market roots, headquartered at 36 Hans Strijdom Ave, Foreshore, Cape Town.
Ninety One contact details at a glance
| Route | Details |
|---|---|
| Investment Platform support | 0860 500 100 |
| Unit Trust support | 0860 500 100 |
| Client support from outside SA | +27 11 508 3801 |
| Client service email (Investment Platform and Unit Trust support) | clientservice@ninetyone.com |
| Corporate Solutions | 021 901 1234 |
| Corporate Solutions email | corporateinvestors@ninetyone.com |
| Investment Platform estates | 011 508 3808 |
| Advisor service | 0860 444 487 |
| Advisor service from outside SA | +27 11 508 3802 |
| Head office / Cape Town switchboard | +27 21 901 1000 |
| Head office address | 36 Hans Strijdom Ave, Foreshore, Cape Town 8001 |
Official contact channels
Ninety One runs separate South African client teams, each with its own line:
- Investment Platform and Unit Trust support: 0860 500 100, or +27 11 508 3801 from outside South Africa. Email clientservice@ninetyone.com.
- Corporate Solutions: 021 901 1234 or corporateinvestors@ninetyone.com.
- Investment Platform estates: 011 508 3808, for estate matters on a deceased investor’s platform investments.
- Advisor service: 0860 444 487, or +27 11 508 3802 from outside South Africa, for financial advisers.
The Cape Town head office switchboard is +27 21 901 1000. Ninety One says calls may be recorded for training, monitoring and regulatory purposes and to confirm investors’ instructions.
What this organisation provides
Ninety One describes itself as a global asset manager with emerging market roots, with offices across Europe, the Americas, Africa and Asia Pacific. In South Africa it serves individual investors through its Investment Platform and unit trusts, as well as corporate investors and financial advisers.
Ninety One SA (Pty) Ltd and Ninety One Investment Platform (Pty) Ltd are authorised financial services providers, and Ninety One SA is a member of ASISA.
Address and operating information
The head office is at 36 Hans Strijdom Ave, Foreshore, Cape Town 8001. Ninety One’s other South African offices are:
- Sandton: 155 West Street, Sandown
- Umhlanga: The Arch, 1 Ncondo Place, corner Ncondo Place and Ntusi Road
- Gqeberha: Waterfront Business Park, Pommern Street, Humerail
- Pretoria: Park Lane West, 197 Amarand Avenue, Menlyn Maine Precinct
- KuGompo City: Aspen House, Ground Floor, Palm Square Business Park, Bonza Bay Rd, Beacon Bay
Ninety One also has offices in Gaborone and Windhoek. It does not publish client service hours on its South African contact page.
Support and escalation routes
Ninety One handles complaints under its global complaints handling procedure, published as a PDF on ninetyone.com. Start with the client service team on 0860 500 100 or clientservice@ninetyone.com, and quote your investment details.
For other asset managers and investment firms, browse the banking and finance hub or the banking directory N to O listings.
Frequently asked questions
What is the Ninety One contact number?
Call 0860 500 100 for Investment Platform or unit trust support, or +27 11 508 3801 from outside South Africa.
What is Ninety One’s email address?
The client service email is clientservice@ninetyone.com. Corporate investors use corporateinvestors@ninetyone.com.
Is Ninety One the same as Investec Asset Management?
Yes. Ninety One was formerly Investec Asset Management.
What number do financial advisers call?
The Advisor service line is 0860 444 487, or +27 11 508 3802 from outside South Africa.
Where is Ninety One’s head office?
At 36 Hans Strijdom Ave, Foreshore, Cape Town. The switchboard is +27 21 901 1000.
Sources
- Ninety One South Africa, Contact us: ninetyone.com/en/south-africa/contact-us, read 2026-09-26
- Ninety One, Global complaints handling procedure (PDF): ninetyone.com/-/media/documents/miscellaneous/91-global-complaints-handling-procedure-en.pdf, read 2026-09-26