Automotive · Contact details
Netstar Contact Details Durban
The Netstar Durban branch number is 031 569 9500, and the branch is at 1 Montgomery Drive, Mount Edgecombe, Durban 4300. Netstar is an Altron subsidiary that provides vehicle tracking and stolen vehicle recovery, and Durban is one of the branches listed on its contact page. If your vehicle has been stolen or hijacked, do not call the branch: call the Emergency Call Centre on 0800 11 22 22.
Netstar Durban contact details at a glance
| Route | Details |
|---|---|
| Netstar Durban branch | 031 569 9500 |
| Emergency (stolen or hijacked vehicle) | 0800 11 22 22 |
| National support centre and sales | 0860 12 24 36 |
| Netstar service bot (WhatsApp) | 0860 12 24 36 |
| Customer services | cs@netstar.co.za |
| Fitment booking follow-up | planning@netstar.co.za |
| Address | 1 Montgomery Drive, Mount Edgecombe, Durban 4300 |
Official branch contact route
For branch matters in Durban, call Netstar Durban on 031 569 9500. For sales and general support, Netstar’s national support centre is on 0860 12 24 36, and the same number runs the Netstar service bot on WhatsApp. Written customer service queries go to cs@netstar.co.za.
If you have booked a fitment and need to follow it up, Netstar’s FAQ asks you to email planning@netstar.co.za.
In an emergency, skip the branch and call 0800 11 22 22, Netstar’s emergency number for stolen or hijacked vehicles.
Location and operating information
Netstar Durban is at 1 Montgomery Drive, Mount Edgecombe, Durban 4300. Netstar does not publish branch trading hours on its contact page, so call 031 569 9500 before you visit.
Services at this location
Netstar Durban is one of Netstar’s branches and fitment centres. Netstar’s FAQ describes how fitment works:
- Where: fitment can be done at a fitment centre or as a mobile fitment at your home or office.
- Booking: fitments are booked online. For help with a booking, email planning@netstar.co.za.
- Time: installation takes 45 minutes to 2 hours.
Parent organisation and escalation
Netstar’s head office is in Midrand, at Central Park Offices, 16th Rd, Randjespark Ext 5, and its number is 011 207 5500. Netstar is registered with PSiRA as a security service provider, registration number 1205544.
If a branch query is not resolved, take it to customer services at cs@netstar.co.za or the support centre on 0860 12 24 36. Netstar does not publish a separate escalation line. For Netstar’s national numbers, see the main Netstar contact details page. For other tracking companies, browse the automotive hub or the automotive directory N listings.
Frequently asked questions
What are the Netstar contact details in Durban?
Netstar Durban is on 031 569 9500, at 1 Montgomery Drive, Mount Edgecombe, Durban 4300.
What is the Netstar tracker emergency number in Durban?
The emergency number is the same nationally: 0800 11 22 22, for stolen or hijacked vehicles.
How long does a Netstar installation take?
Netstar says installation takes 45 minutes to 2 hours, at a fitment centre or as a mobile fitment at your home or office.
Who do I email about my Netstar fitment booking?
Email planning@netstar.co.za.
Sources
- Netstar, Contact us (branch cards): netstar.co.za/contact-us, read 2026-09-26
- Netstar, FAQ: netstar.co.za/netstar-faq, read 2026-09-26