Absa Consolidation Loans Contact Details

For Absa consolidation loans, call 0860 100 372. Absa does not use the word consolidation for the product: consolidating debt at Absa is the Switch and Save personal loan, which settles your existing lenders directly and combines the debt into one loan of up to R350,000.

Absa consolidation loan contact numbers

• Switch and Save, loan switching: 0860 100 372
• Personal loan applications: 0860 100 321
• Manage my debt, if you are in arrears: 0861 22 22 72

How the Absa Switch and Save loan works

Absa switches personal loans of up to R350,000 and pays your existing creditors directly, so you do not receive the money and settle them yourself. Repayment terms run up to 84 months. The interest rate is personalised against your credit profile rather than fixed, you can request additional funds on top of the consolidated amount, and the loan carries embedded credit protection and earns Absa Rewards.

Absa consolidation loan application: what to have ready

To apply you need a South African identity book or card and your last three months of payslips or bank statements. Customers who do not bank with Absa also need proof of residence such as a municipal or rates bill no older than three months. If you are self-employed you need an ITA34 tax certificate, six months of financial statements and a letter from your accountant or bookkeeper confirming the health of your accounts. Pensioners need a pension or retirement annuity statement.

For a personal loan over 12 months or more you must earn at least R2,000 a month, have a bank account that the income is paid into, and be 18 or older.

Number cautions and complaints

Two cautions about numbers on the Absa site. The Switch and Save page also displays the text 0860 000 000, which is a placeholder made only of zeros and will not connect. Separately, 0860 100 372 is listed against the MegaU youth account in the main Absa contact directory while the switching page gives it for loan switching, so confirm you have reached the right desk.

If you are already behind on repayments, consolidation may not be available and the Manage my debt route on 0861 22 22 72 is the one Absa publishes. A complaint goes to the Complaint Resolution Suite on 0800 41 41 41; Absa is registered as a credit provider under NCRCP7.

Frequently asked questions

Does Absa offer consolidation loans?

Yes, under the name Switch and Save. The loan settles your existing lenders directly and combines the debt into one personal loan of up to R350,000, repayable over up to 84 months.

What is the Absa consolidation loan contact number?

Call 0860 100 372 for Switch and Save loan switching, or 0860 100 321 for a new personal loan application.

How do I apply for an Absa consolidation loan?

Phone 0860 100 372 with your ID, your last three months of payslips or bank statements, and proof of residence if you do not bank with Absa. Self-employed applicants also need an ITA34, six months of financial statements and an accountant’s letter.

How much can I consolidate with Absa?

Personal loans of up to R350,000, with repayment terms of up to 84 months. The interest rate is personalised against your credit profile, and you can request additional funds on top of the consolidated amount.

What if I am already behind on my Absa repayments?

Consolidation may not be available if you are in arrears. The route Absa publishes for that situation is Manage my debt, on 0861 22 22 72.

Sources

• absa.co.za/personal/loans/switch-and-save/explore/ and /personal/loans/for-myself/personal-loan/, read 3 September 2026.
• absa.co.za/talk-to-us/, read 3 September 2026.