Banking & Finance · Contact details
Chainpay Loans Contact Details
Chainpay Loans’ phone number is 087 935 5024, and its support email is support@chainpayloans.co.za. Chainpay Loans is based in Rustenburg and is not a lender: its terms say it runs an online directory service that introduces applicants to lenders.
Know the fee before you apply. Chainpay’s terms say that applying authorises a R98.00 monthly DebiCheck debit order for a minimum of three months, payable whether your loan is approved or declined. After three months the R98 subscription carries on until you ask for it to be cancelled.
Chainpay Loans contact details at a glance
| Route | Details |
|---|---|
| Chainpay Loans phone | 087 935 5024 |
| Support email | support@chainpayloans.co.za |
| Contact page | chainpayloans.co.za/contact/ |
| Address | 154 Kock Street, Rustenburg, 0299 |
| Monthly subscription (per its terms) | R98.00 by DebiCheck, minimum three months, charged whether or not a loan is approved |
Official contact channels
Chainpay publishes two direct routes on its website header and footer: the phone line 087 935 5024 and the mailbox support@chainpayloans.co.za. It also has a contact page at chainpayloans.co.za/contact/. Chainpay does not publish opening hours, so email is the safer route if you want a written record, for example when you ask to cancel the subscription.
What this organisation provides
Chainpay states that it is not a lender or credit provider and will not give you finance directly. Its role is to introduce applicants to lenders. Its terms quote loans of 12 to 60 months at a maximum APR of 38% from NCR-registered lenders.
What you pay Chainpay is separate from any loan:
- R98.00 a month, collected by DebiCheck debit order.
- A minimum of three months, whether the loan application is approved or declined.
- After three months the subscription continues until you cancel it on request.
- The terms link the fee to benefits of “the Credfin Group”.
- On your bank statement the debit reference always starts with NCCHAINPAY.
Address and operating information
Chainpay Loans lists its address as 154 Kock Street, Rustenburg, 0299. The website gives no business hours.
Support and escalation routes
Chainpay does not publish a separate complaints or escalation line. Put billing questions and cancellation requests in writing to support@chainpayloans.co.za, or call 087 935 5024. If you see an unfamiliar debit starting with NCCHAINPAY, check it against your bank statement and speak to your bank about the debit order. More lenders and finance providers are listed in our banking and finance directory.
Frequently asked questions
What is the Chainpay Loans contact number?
Chainpay Loans lists 087 935 5024. Its email is support@chainpayloans.co.za.
Is Chainpay Loans a lender?
No. Its terms say it does not provide finance directly; it introduces applicants to lenders.
How much does Chainpay Loans charge?
R98.00 a month by DebiCheck for at least three months, payable whether the loan is approved or declined, and continuing until cancelled on request.
What does the Chainpay debit look like on my statement?
The reference always starts with NCCHAINPAY.
Where is Chainpay Loans based?
154 Kock Street, Rustenburg, 0299.
Sources
- Chainpay Loans home page, chainpayloans.co.za/, read 27 September 2026
- Chainpay Loans terms of service, chainpayloans.co.za/terms-of-service/, read 27 September 2026