Banking & Finance · Contact details
Kudough Contact Details
The Kudough call centre number is 086 999 0952, and the email address is info@kudough.co.za. Kudough Credit Solutions (Pty) Ltd runs the Kudough Financial Wellness Platform, a subscription service that shows your credit scores and helps you manage debt; it is a registered reseller credit bureau, not a lender.
Kudough contact details at a glance
| Route | Details |
|---|---|
| Call Centre | 086 999 0952 |
| info@kudough.co.za | |
| Help Centre | kudough.co.za/help-center |
| Registered address | Mutual Park, Jan Smuts Drive, Pinelands, Cape Town |
Official Kudough contact channels
Kudough publishes two direct channels in the contact block on its website: the call centre on 086 999 0952 and the email address info@kudough.co.za. Use either for questions about your subscription, your account or the platform’s tools.
For self-help, the Kudough Help Centre at kudough.co.za/help-center has guides that explain your credit report and how to use Kudough’s tools and services.
Kudough’s terms and conditions print the phone number as 0860 999 0952, which has one digit too many. The number in the site’s contact block, 086 999 0952, is the one to dial.
What Kudough provides
The Kudough Financial Wellness Platform shows your credit score across 4 South African credit bureaus (TransUnion, Experian, XDS and VCCB) and highlights the factors that affect it, with goals and tasks to help you improve it. The platform also covers debt management, borrowing power, savings vouchers and an improvement plan.
The service runs on a subscription. Subscriptions are paid by credit card or debit order. If you want to downgrade or cancel, do it at least 72 hours before your payment date; otherwise the change only takes effect the following month, and there is no refund inside that window.
Kudough’s terms also note that transactions resulting from direct marketing may be cancelled within 7 days under section 44 of the ECT Act.
Address and operating information
Kudough’s registered address is Mutual Park, Jan Smuts Drive, Pinelands, Cape Town. Kudough does not publish call centre hours on its website.
- Company name: Kudough Credit Solutions (Pty) Ltd, trading as Kudough
- Company registration number: 1998/002263/07
- NCR registration: Reseller Credit Bureau, NCRCB29
Support and escalation routes
For account, billing or cancellation problems, call 086 999 0952 or email info@kudough.co.za. Kudough does not publish a separate complaints or escalation line.
If something on your credit report is wrong, Kudough’s privacy notice says the dispute goes first to the primary credit bureau that holds the information, since Kudough resells bureau data rather than creating it. The notice refers users to the Credit Bureau Association website, www.cba.co.za, for bureau details.
For other credit and finance providers, browse the banking and finance hub or the banking directory I to L listings.
Frequently asked questions
What is the Kudough contact number?
The Kudough call centre number is 086 999 0952.
What is the Kudough email address?
Email info@kudough.co.za.
How do I cancel my Kudough subscription?
Contact Kudough on 086 999 0952 or info@kudough.co.za at least 72 hours before your payment date. Later cancellations take effect the following month, with no refund inside that window.
Is Kudough a lender?
No. Kudough is registered with the NCR as a Reseller Credit Bureau (NCRCB29) and offers credit score and financial wellness tools on subscription.
Sources
- Kudough, Home page contact block: kudough.co.za/, read 2026-09-25
- Kudough, Help Centre: kudough.co.za/help-center, read 2026-09-25
- Kudough, Terms and conditions: kudough.co.za/terms, read 2026-09-25
- Kudough, Privacy policy: kudough.co.za/privacy-policy, read 2026-09-25