Lendplus is a South African short-term online lender operated by Lendplus Technology (Pty) Ltd. The contact details below were read from lendplus.co.za on 2 September 2026.
Official contact channels
- Customer service: 087 107 9722
- Support: [email protected]
- Reckless lending matters: [email protected]
- Hours: Monday to Friday 08:00 to 17:00, Saturday 08:00 to 13:00. Closed Sunday
The separate reckless lending mailbox is worth knowing about. Reckless lending is a defined concept in the National Credit Act – credit granted without properly assessing whether you could afford it. A court can suspend or set aside such an agreement. Raising it there creates a record on the right footing; raising it through general support does not.
What this organisation provides
Lendplus offers short-term personal loans, with amounts on its own calculator running from R500 to R4,000. It publishes guides on how to borrow, how to postpone a repayment and how to repay, plus an account cancellation route.
Postponing is not free, and it is not the same as a payment holiday. Extending a short-term loan adds cost, and the total repayable grows each time. Ask for the new total in writing before agreeing, not just the new date.
Loans of this size and term sit at the expensive end of regulated credit. The National Credit Act caps what a lender may charge – interest, the initiation fee and the monthly service fee are each limited – so the quoted total should be checked against those caps rather than accepted as given.
Address and operating information
Lendplus publishes no physical or postal address on its site – it operates entirely online, through the phone line, the mailboxes above and its Facebook page.
The registered entity is Lendplus Technology (Pty) Ltd, company registration number 2023/805154/07. That registration date makes it a recent entrant rather than a long-established lender – not a fault, but worth knowing when you weigh it against alternatives.
Support and escalation routes
Lendplus publishes National Credit Regulator registration number NCRCP17814. Verify it before borrowing. The NCR keeps a public register of credit providers, and an unregistered lender cannot lawfully grant credit – checking the number against that register takes a minute and is the single most useful thing you can do before signing.
Raise a dispute with support first, in writing, keeping your loan reference. If it is unresolved:
- The National Credit Regulator handles complaints about credit providers and the conduct of credit agreements
- The National Financial Ombud Scheme handles credit and lending disputes free of charge
- A debt counsellor registered with the NCR can apply for debt review if the debt is unmanageable across several credit providers
- A personal information complaint goes to the Information Regulator
Lendplus also publishes a PAIA manual, which is the route for a formal request for records it holds about you.
Sources
- lendplus.co.za contact page and site footer, read 2 September 2026