Banking & Finance · Contact details
Letsatsi Finance Contact Details
The Letsatsi Finance customer service and loans call centre number is 0860 992 998, and the head office is on 011 802 4073. Letsatsi Finance and Loan (Pty) Ltd is a registered micro-lender (NCRCP895) and authorised financial services provider (FSP 43543), with its head office in Morningside, Sandton.
Letsatsi Finance contact details at a glance
| Route | Details |
|---|---|
| Customer service / loans call centre | 0860 992 998 |
| Head office | 011 802 4073 |
| Customer service email | customerservice@letsatsifinance.co.za |
| Loans call centre email | callcentre@letsatsifinance.co.za |
| General enquiries | info@letsatsifinance.co.za |
| Insurance customer service | 010 612 6398 |
| Insurance customer service email | customercare@letsatsi-insurance.co.za |
| Credit repair queries | creditrepair@letsatsifinance.co.za |
| Financial wellness | wellness@letsatsifinance.co.za |
| Fraud and tip-off line | 010 541 0660 |
| Fraud and tip-off email | tipoff@letsatsifinance.co.za |
| Forensic / fraud reports | forensic@letsatsifinance.co.za |
| Branch finder | letsatsifinance.co.za/find-a-branch/ |
| Online application portal | portal.letsatsifinance.co.za/login/ |
| Hours (head office and branches) | Monday to Friday 08:00 to 17:00; Saturday 08:00 to 12:00 |
Official contact channels
Letsatsi splits its lines by department:
- Loans and customer service: 0860 992 998, or email callcentre@letsatsifinance.co.za for loan queries and customerservice@letsatsifinance.co.za for general service.
- Insurance: +27 10 612 6398 or customercare@letsatsi-insurance.co.za. Insurance customer care uses a sister domain, letsatsi-insurance.co.za, which is linked from Letsatsi’s official contact page.
- Credit repair: +27 11 802 4073 or creditrepair@letsatsifinance.co.za.
- Financial wellness: +27 11 802 4073 or wellness@letsatsifinance.co.za.
- General enquiries: info@letsatsifinance.co.za.
What this organisation provides
Letsatsi was established in 1999 and has over 50 branches in all nine provinces. Its products include short-term, one-month and long-term loans, debt consolidation, funeral and education policies, and credit repair. You can apply through its online portal or at a branch.
Address and operating information
Head office is at Unit F, Morningside Close Office Park, 222 Rivonia Road, corner Alon and Michelle Streets, Morningside, Sandton. The head office and branches are open Monday to Friday from 08:00 to 17:00 and on Saturday from 08:00 to 12:00. Use the branch finder on letsatsifinance.co.za to find your nearest branch.
Letsatsi Finance and Loan (Pty) Ltd is registered as a credit provider under NCRCP895 (company registration 2004/029710/07) and is an authorised financial services provider, FSP 43543.
Support and escalation routes
For fraud or a tip-off, Letsatsi runs a dedicated line on +27 10 541 0660 and the email tipoff@letsatsifinance.co.za. Its homepage also gives forensic@letsatsifinance.co.za for fraud reports.
Letsatsi warns that it never asks for upfront service, credit-life or registration fees, never asks for your ATM PIN, and does not use Gmail addresses. If someone offers you a Letsatsi loan on those terms, verify it on 0860 992 998 or at a branch first.
Other lenders are listed in the banking directory and on the banking and finance hub.
Frequently asked questions
What is the Letsatsi Finance contact number?
Call 0860 992 998 for loans and customer service. The head office is on 011 802 4073.
What is the Letsatsi Finance email address?
Use callcentre@letsatsifinance.co.za for loan queries, customerservice@letsatsifinance.co.za for service and info@letsatsifinance.co.za for general enquiries.
What are Letsatsi Finance’s hours?
Head office and branches open Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 12:00.
How do I report Letsatsi loan fraud?
Call the fraud and tip-off line on 010 541 0660 or email tipoff@letsatsifinance.co.za. Letsatsi never asks for upfront fees or uses Gmail addresses.
Sources
- Letsatsi Finance, Contact: letsatsifinance.co.za/contact/, read 2026-09-26
- Letsatsi Finance, Home page: letsatsifinance.co.za, read 2026-09-26
- Letsatsi Finance, About us: letsatsifinance.co.za/about-us-2/, read 2026-09-26
- National Credit Regulator, Register of registrants (search “Letsatsi”): ncr.org.za/register_of_registrants/, read 2026-09-26