Banking & Finance · Contact details
Mpowa Loan Contact Details
For MPOWA contact details, call 0861 228 228 or send an SMS to 083 736 0165. MPOWA Finance trades at mpowafin.co.za, where the enquiry form, loan status check and login are available.
MPOWA contact details
| What you need | Contact |
|---|---|
| Telephone | 0861 228 228 |
| SMS | 083 736 0165 |
| Fax | 0866 893 708 |
| Postal address | Postnet Suite 462, Private Bag X9, Benmore, 2010 |
| Enquiry form and loan status check | mpowafin.co.za |
Start with the domain because this is where people can go wrong. MPOWA trades at mpowafin.co.za. The obvious-looking mpowafinance.co.za returns a server error, mpowa.co.za is a holding page, and there are other lookalike domains circulating. Nothing about your loan should be done on any of them.
MPOWA login and loan status
The MPOWA login on mpowafin.co.za can be used to check the status of an application. The site also has a loan status check, so checking online can answer an application-status question without a call.
Use mpowafin.co.za rather than a lookalike domain when accessing the login or dealing with your loan.
MPOWA loans email address and written enquiries
The MPOWA contact page shows an Email us label but does not print an address behind it. The enquiry form on mpowafin.co.za is therefore the written route shown on the page.
If you need to raise an issue, use the enquiry form in writing and keep the reference. The page does not provide a separate email address to reproduce here.
MPOWA office hours and payment times
MPOWA publishes two sets of times, and the payment time matters if you are trying to work out whether an approved application can be paid the same day.
- Monday to Friday: 07:00 to 16:00, with payments made at 17:00
- Last Saturday of each month: 08:30 to 11:30, with payments made at 12:00
The office closing time is not the payment cut-off. An application completed and approved before 16:00 on a weekday goes into the 17:00 payment run; one completed at 16:30 does not, however quickly it was approved. If you need money the same day, work backwards from the payment run rather than from the closing time.
Who you are borrowing from
- MPOWA Finance (Pty) Ltd, company number 2011/128825/07
- Registered credit provider NCRCP6666
- Insurance products offered are underwritten through Guardrisk Life Ltd, FSP 76, and administered by Turbo Financial Services (Pty) Ltd, FSP 51046
Check NCRCP6666 on the National Credit Regulator register yourself before you apply. It takes a minute and is a direct way to check the registered credit provider details rather than relying on a site using the same name.
DebiCheck and the repayment mandate
MPOWA carries a dedicated DebiCheck page on its own site explaining how repayment works. A DebiCheck mandate is one you approve on your phone or at your bank, and once approved it is much harder to reverse than an ordinary debit order.
That protects you against unauthorised collections, but it also means you should read the amount and the date on the mandate before approving rather than tapping through it.
Before taking a short-term loan
This is expensive credit by design, priced for a single pay cycle. The National Credit Act caps what a short-term lender may charge, and the total you repay should be set out in the pre-agreement quotation before you sign.
Ask for that quotation and read the total, not the monthly figure. If you are rolling one short-term loan into the next month after month, speak to a registered debt counsellor.
If something goes wrong
Raise the issue with MPOWA in writing first through the enquiry form and keep the reference. An unresolved complaint about a credit agreement goes to the National Credit Regulator, and a complaint about the insurance attached to the loan goes to the National Financial Ombud Scheme. Both are free.
Frequently asked questions
What are the MPOWA loans contact details?
The telephone number is 0861 228 228, the SMS number is 083 736 0165, and the fax number is 0866 893 708. The enquiry form and loan status check are on mpowafin.co.za.
Where is the MPOWA login?
The login is on mpowafin.co.za. The site also provides a loan status check for checking the status of an application.
What is the MPOWA loans email address?
The contact page shows an Email us label but does not print an address behind it. Use the enquiry form on mpowafin.co.za for written enquiries.
When does MPOWA make weekday payments?
Monday to Friday office hours are 07:00 to 16:00, with payments made at 17:00. An application completed and approved before 16:00 goes into that payment run.