Betting & Entertainment · Contact details
10bet Contact Details
The 10bet South Africa support number is 087 250 0533, and the customer support email is support@10bet.co.za. Live chat on 10bet.co.za is available 24/7, while the Contact Us form is at 10bet.co.za/help/contact-us/.
10bet contact details at a glance
| Route | Details |
|---|---|
| Phone support | 087 250 0533 |
| Phone support (vanity toll-free as printed) | 0800 10 BET SA |
| Customer support email | support@10bet.co.za |
| Live chat (chatbot with human backup) | Live chat on www.10bet.co.za, 24/7 |
| Contact Us form | 10bet.co.za/help/contact-us/ |
| Complaints (written) | support@10bet.co.za |
10bet South Africa phone, email and live chat support
For phone support, use 087 250 0533. The 10bet contact page also prints the line as 0800 10 BET SA and describes it as free from any South African network, but its call link actually dials 087 250 0533.
For email support, use support@10bet.co.za. 10bet aims to reply within 2 hours during business hours. Live chat is an AI chatbot with human backup and is available 24/7 on www.10bet.co.za.
You can also use the Contact Us form at 10bet.co.za/help/contact-us/. The international 10bet.com site is separate, so the South African support routes on the .co.za site are the relevant ones for 10bet SA customers.
10bet.co.za account verification and withdrawals
10bet.co.za is operated by Edcobrite (Pty) Ltd, a fixed-odds bookmaker licensed and regulated by the Mpumalanga Economic Regulator. 10bet South Africa offers sports betting, casino and live dealer games, horse racing and Lucky Numbers.
For account verification, log in, open the three-line menu and go to the “Account Verification” tab to upload your documents.
Withdrawals are processed instantly or within 24 hours, excluding weekends and public holidays. EFT withdrawals may take up to 24 hours at the bank.
10bet deposit limits and self-exclusion
Deposit limits apply only to card, EFT, Ozow, Masterpass, walletdoc, Apple Pay and Zapper deposits. They do not apply to vouchers, cash or ATM deposits, or crypto.
For self-exclusion, the chatbot cannot process self-exclusion requests. These requests follow 10bet’s Responsible Gambling and Self Exclusion Policy.
10bet address and operating information
10bet does not print a physical address or licence number on the pages checked. Live chat is available 24/7, and email replies come within 2 hours during business hours. The operator is Edcobrite (Pty) Ltd, licensed and regulated by the Mpumalanga Economic Regulator.
How to submit a complaint to 10bet
Written complaints go to support@10bet.co.za. 10bet’s terms set out the following process:
- Email support@10bet.co.za from your registered email address within 3 months of the issue.
- Include your username, your registered full name, a detailed explanation and the relevant dates and times.
- 10bet acknowledges complaints within 24 hours and aims to resolve them within 10 days. Complex issues can take up to 10 more days.
For other bookmakers and casinos, browse the betting and entertainment hub or the betting directory 1 to H listings.
Frequently asked questions
What is the 10bet South Africa contact number?
Call 087 250 0533. 10bet also prints the line as 0800 10 BET SA, while its call link dials 087 250 0533.
What is the 10bet email address?
Email support@10bet.co.za. The same address is used for written complaints.
Is 10bet live chat available on www.10bet.co.za?
Yes. The live chat on www.10bet.co.za is an AI chatbot with human backup and is available 24/7.
How long do 10bet withdrawals take?
Withdrawals are processed instantly or within 24 hours, excluding weekends and public holidays. EFT withdrawals may take up to 24 hours at the bank.
How do I complain to 10bet?
Email support@10bet.co.za from your registered email address within 3 months of the issue. Include your username, registered full name, a detailed explanation and the relevant dates and times.
Sources
- 10bet South Africa, Contact us: 10bet.co.za/help/contact-us/, read 2026-09-26
- 10bet South Africa, Terms and conditions (section 11): 10bet.co.za/help/terms-and-conditions/, read 2026-09-26
- 10bet South Africa, Homepage footer: 10bet.co.za, read 2026-09-26