Betshezi Contact Details

Betshezi support is by email at support@betshezi.com or through live chat; it does not publish a phone number. Betshezi is an online sportsbook and casino run by SMP Gaming (Pty) Ltd, licensed as a bookmaker by the Western Cape Gambling and Racing Board.

Betshezi contact details at a glance

Route	Details
Email support	support@betshezi.com
Live chat	Open live chat

How to reach Betshezi support

Email support@betshezi.com or open the live chat from the site. Betshezi advertises its support as available 24/7. There is no phone line. Betshezi uses both betshezi.co.za and betshezi.com.

For account, deposit, withdrawal or FICA queries, start a live chat or email support@betshezi.com with your username and the details of the problem. Betshezi does not publish a separate complaints line.

Betshezi licence and company details

Betshezi offers online sports betting and casino games. Its terms name SMP Gaming (Pty) Ltd trading as Betshezi as the company you contract with. Before you can open a betting account, it must verify your identity under FICA.

Registration and licence details published on its terms page:

• SMP Gaming (Pty) Ltd, company registration 2021/964248/07
• Western Cape Gambling and Racing Board bookmaker licence 10191121-005
• Eastern Cape Gambling Board bookmaker licence ECBM 033, held by SMP Gaming Eastern Cape (Pty) Ltd (2025/1252266/07)

Betshezi address: what is published

Betshezi does not publish a walk-in office or postal address on its contact page. Support runs online, by email and chat.

Betshezi responsible gambling contacts

If gambling is becoming a problem, Betshezi refers players to the South African Responsible Gambling Foundation counselling line, 0800 006 008, or WhatsApp HELP to 076 675 0710.

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Frequently asked questions

What is the Betshezi contact number?

Betshezi does not publish a phone number. Use support@betshezi.com or live chat.

What is the Betshezi email address?

support@betshezi.com. Live chat on the site is the other route, and both run 24/7.

Is Betshezi licensed in South Africa?

Yes. SMP Gaming (Pty) Ltd holds Western Cape Gambling and Racing Board bookmaker licence 10191121-005, and an Eastern Cape licence, ECBM 033, is held by SMP Gaming Eastern Cape (Pty) Ltd.

Why does Betshezi ask for my ID documents?

It must verify your identity under FICA before opening a betting account.

Where is the Betshezi office?

Betshezi does not publish a walk-in office or postal address on its contact page. Support runs online, by email and chat.

Sources

• Betshezi, Contact us, betshezi.co.za/en/help/49161/contact-us, read 27 September 2026
• Betshezi, Terms and conditions, betshezi.co.za/en/help/42447, read 27 September 2026