Border Management Authority (BMA) Contact Details

The Border Management Authority switchboard is 012 065 1147. Its head office is at 67 Koranna Avenue, Centurion, and its published email address is info@bma.gov.za. We read this on bma.gov.za on 24 September 2026.

BMA contact details

Switchboard	012 065 1147
Email	info@bma.gov.za
Head office	67 Koranna Avenue, Centurion
Report suspicious activity	Confidential form on bma.gov.za
Website	bma.gov.za

That is the whole of BMA’s published head office contact set: one number, one mailbox, one street address. There is no separate call centre line.

There is no passenger information mailbox

An address in the form of passenger information at bma.gov.za circulates online. We could not find it anywhere BMA publishes.

We checked the home page, searched BMA’s own content system, read the travel advisory pages on entering and leaving South Africa, and read the port contact list BMA publishes. The address does not appear in any of them.

For a passenger or traveller query, use info@bma.gov.za or call 012 065 1147. Both are published by BMA itself.

Why we do not list the port commanders

BMA does publish a port-by-port contact list, covering border posts and airports across the country. We have deliberately not reproduced it.

The reason is that the list is built almost entirely from named officials and their personal mobile numbers, rather than office landlines or role mailboxes. Publishing someone’s personal cellphone number on a public directory is not something we will do, and those details go out of date the moment a person is transferred.

The list is also inconsistent in a way that should make you cautious about using it second-hand. The addresses in it are spread across three different government domains, bma.gov.za, dha.gov.za and one other department, and at least one entry uses a free public webmail account rather than a government address at all.

If you need a specific port of entry, phone 012 065 1147 and ask to be put through. That way you are routed by BMA rather than relying on a number copied from an old list.

BMA has warned about fraudulent orders in its name

This is the main reason to have BMA’s real number, and it applies to any business that supplies government.

BMA has published a warning that it became aware of fraudulent requests for quotation and orders using its logo and details. It says service providers have been targeted to supply quotations and goods, and to make payments upfront, for services that do not exist, and that the fraudsters use fictitious purchase orders, letters and contracts carrying official logos.

BMA’s own instruction is to verify every request for quotation and every order by calling BMA on the contact details listed on bma.gov.za before responding.

It also states plainly that BMA does not charge any fees for database registration forms, quotations or tender documentation. A request to pay for any of those is fraudulent on its face.

Reporting suspicious border activity

BMA runs a reporting channel on its website for unusual or suspicious behaviour at the border, giving unauthorised crossings, smuggling and corruption as its examples.

BMA states that submissions are confidential and are reviewed by the Border Management Authority.

That is the route for border-specific matters. A crime in progress is still 10111.

What the BMA covers

Knowing the scale helps you judge whether your query belongs with BMA at all.

Total ports of entry	71
International airports	11
Land ports	51
Maritime ports	9

BMA handles the border environment itself. Passports, identity documents and visa applications are Home Affairs matters rather than BMA ones, even though the two work alongside each other at ports of entry.

Note also that BMA’s own contact page address returns a “gone” response, so a saved bookmark to it will fail. The contact block on the home page is the current one.

Sources

• Border Management Authority home page, bma.gov.za, for the switchboard number, head office address, email address, the suspicious activity reporting channel and the ports of entry figures (read 24 September 2026)
• BMA media statement warning the public of scammers using BMA details, for the fraudulent quotation and order warning, the instruction to verify by telephone and the statement that BMA charges no fees (read 24 September 2026)
• BMA port commanders contact list published on bma.gov.za, reviewed and deliberately not reproduced, for the observation that it consists of named officials’ personal mobile numbers across several domains (read 24 September 2026)
• Searches of BMA’s own content system and its travel advisory pages, which returned no passenger information mailbox (checked 24 September 2026)