Business · Contact details
A C Mauff and Partners Contact Details
Drs A C Mauff and Partners is the registered pathology practice that trades as Lancet Laboratories, which is why the name turns up on pathology bills and reports. The contact number is 0861 526 238 (0861 LANCET), the accounts line is 011 358 0875, and the head office is at 12 Menton Road, Richmond, Johannesburg. The national call centre runs 24 hours.
Drs Mauff A C and Partners contact numbers
| What you need | Contact |
|---|---|
| Accounts enquiries | 011 358 0875, callcentre@lancet.co.za |
| Quotes, test enquiries and results | 0861 526 238, service@lancet.co.za |
| 010 101 2311 | |
| Occupational health and corporate services | 011 589 5421, mark.newbusiness@lancet.co.za |
| Feedback, complaints and compliments | 0861 526 238, wecare@lancet.co.za |
| National call centre (24 hours) | 0861 526 238 or 0800 526 238 |
| Head office switchboard | 011 358 0800 |
| Practice number | 5201055 |
Lancet’s own disclaimer states that the website is owned by A C Mauff and Partners, registered with the Health Professions Council under practice number 5201055, conducting a pathology practice under the name Lancet Laboratories. That practice number is what appears on billing to medical schemes, so quote it on any account query. The 0861 number is the vanity number 0861 LANCET, which dials as 526238.
Where the head office is
Lancet publishes two Richmond addresses: the contact page gives the head office as 12 Menton Road, Richmond, Johannesburg, 2092, while the site footer gives 4 Cedar Street, Richmond, Johannesburg, 2092. Both are in the same part of Johannesburg. Use the Menton Road one for the switchboard and the laboratory.
Regional main laboratories
| Laboratory | Address | Phone |
|---|---|---|
| Head office, Johannesburg | 12 Menton Road, Richmond, Johannesburg, 2092 | 011 358 0800 |
| Pretoria | 1st Floor, Pencardia Building, 509 Pretorius Street, Arcadia, 0007 | 012 483 0100 |
| Polokwane | 44A Grobler Street, Polokwane Central, 0700 | 015 294 0400 |
| Cape Town | Smartsurv House, Century City, Cape Town, 7441 | 021 673 1700 |
| Durban | 74 Ismail C Meer Street, Durban Central, 4000 | 031 308 6500 |
| Nelspruit | 1 Louise Street, Sonheuwel, Nelspruit, 1200 | 013 745 9000 |
| Rustenburg | 102 Kock Street, Rustenburg | 014 597 8500 |
| East London | 1st Floor, 3 Amalinda Main Road, Stoney Drift, East London, 5200 | 043 708 1570 |
| Welkom | RH Matjhabeng, Power Road, Reitzpark, Welkom | 057 355 9003 |
| George | 7 Herrie Street, Dormehls Drift, George, 6530 | 044 805 0630 |
| Bloemfontein | Ground Floor, Room G07, Mediclinic Bloemfontein, Cnr Kellner and Parfitt Streets, Westdene, 9301 | 051 410 1715 or 051 410 4000 |
| Kimberley | 6 Welgevonden Street, Royldene, Kimberley, 8301 | 053 836 4460 |
Those are the regional main laboratories. The smaller depots and collection points are not listed individually; they are on the lab locator on lancet.co.za.
Getting results and querying an account
- Results normally go back to the doctor who ordered the test, not to you directly. Lancet runs a Path Portal for doctors only, plus online result access and a mobile app for patients.
- For a cash quote before a test, or to chase a result, use 0861 526 238, the WhatsApp line on 010 101 2311, or service@lancet.co.za.
- For a bill, phone 011 358 0875 or email callcentre@lancet.co.za with the practice number 5201055, the account reference and the date the sample was taken.
- Complaints and compliments go to wecare@lancet.co.za; Lancet publishes its compliments and complaints process on its contact page.
- Access to your own records under PAIA goes through the PAIA manual and the personal information request page in the site footer.
What the practice does
Lancet Laboratories is a private pathology group. It receives samples taken by doctors, clinics and its own depots, processes them and returns the results to the referring practitioner. The disciplines it lists include allergy, analytical chemistry, chemistry, coagulation, cytogenetics, cytology, haematology, histology, microbiology, molecular pathology, TB, virology and veterinary pathology, alongside occupational health services and parentage testing.
Why the name looks unfamiliar
People usually meet the name A C Mauff and Partners on a statement or a medical scheme claim rather than on a building, and then search for it as a separate company. It is not one. The partnership is the legal entity behind the Lancet brand, so a call to any Lancet number reaches the same practice. If a statement in that name looks wrong, treat it as a Lancet account query and start on 011 358 0875.
Drs Mauff A C and Partners WhatsApp number
The WhatsApp number is 010 101 2311. It is one of the routes Lancet lists for a cash quote before a test or to chase a result, alongside 0861 526 238 and service@lancet.co.za.
Frequently asked questions
What is the A C Mauff and Partners contact number?
Call 0861 526 238, the Lancet Laboratories national call centre, which runs 24 hours, or 011 358 0875 for accounts. The head office switchboard is 011 358 0800.
What is the A C Mauff and Partners email address?
Accounts go to callcentre@lancet.co.za, quotes, test enquiries and results to service@lancet.co.za, and complaints, compliments and feedback to wecare@lancet.co.za.
Does A C Mauff and Partners have a WhatsApp number?
Yes. The WhatsApp number is 010 101 2311.
Which address do I use for Drs Mauff A C and Partners?
12 Menton Road, Richmond, Johannesburg, 2092, for the switchboard and the laboratory. The site footer also carries 4 Cedar Street, Richmond, Johannesburg, 2092.
Sources
- Lancet Laboratories, Lancet lab contact details: lancet.co.za/lancet-labs-contact-details (read 23 September 2026)
- Lancet Laboratories, Website disclaimer naming A C Mauff and Partners, practice number 5201055: lancet.co.za/disclaimer (read 23 September 2026)