Register Domain Contact Details

For Register Domain SA contact details, call the Cape Town number 021 200 1480 or the Johannesburg number 010 590 3333. For written support, email support@registerdomain.co.za or use the support ticket system at registerdomain.co.za.

Register Domain SA contact numbers and email

What you need	Contact
Cape Town	021 200 1480
Johannesburg	010 590 3333
Support email	support@registerdomain.co.za
Support ticket system	registerdomain.co.za
Online support information	Knowledge base, announcements and a network status page on the website

Register Domain SA is a South African domain registrar and hosting provider, accredited by ZADNA to register .za domains. It uses two city telephone numbers rather than a single national line, alongside its email and support ticket system.

Register Domain email and support tickets

The support email is support@registerdomain.co.za. Technical or billing problems can also be raised through the support ticket system so that the issue is logged and there is a written record when a technical fault needs to be traced later.

When contacting support, quote the domain name itself because the account is keyed to it. Before logging a ticket about a site or mailbox being down, check the network status page. A platform wide incident will already be posted there, and reading it first can avoid waiting in a queue for information that is already available on the status page.

Register Domain SA services

Register Domain SA’s core service is domain registration. It also provides domain transfers, domain pricing and a reseller programme for people selling domains on to their own clients.

Its other services include web hosting, email hosting, WordPress hosting, LiteSpeed hosting and enterprise hosting. It also provides a website builder, managed and self managed servers, and SSL certificates.

The organisation publishes a terms of service, a domain disputes policy, a privacy policy and a POPI statement.

Register Domain address and operating information

Only the two city telephone numbers are published, one for Cape Town and one for Johannesburg, with no walk in address given for customers. Domain and hosting support is handled through the ticket system as well as the published contact channels.

For an issue that may need to be traced later, a written ticket usually leaves a better record than a phone call. Include the domain name in the contact so the relevant account can be identified.

Domain disputes, privacy and service complaints

A dispute over who is entitled to a .za domain name is not settled by the registrar. The .za Domain Name Authority, ZADNA, is the statutory regulator of the .za namespace, and .za domain disputes run through the alternative dispute resolution process made under the Electronic Communications and Transactions Act.

A complaint about how personal information was handled goes to the Information Regulator of South Africa under POPIA. An ordinary billing or service dispute falls to the Consumer Goods and Services Ombud on 0860 000 272, with the National Consumer Commission above it.

Frequently asked questions

What is the Register Domain SA contact number?

Register Domain SA publishes two city numbers: Cape Town on 021 200 1480 and Johannesburg on 010 590 3333. It does not use a single national telephone number on the page.

What is the Register Domain email address?

The published support email is support@registerdomain.co.za. A support ticket can also be logged at registerdomain.co.za.

What details should I include when contacting Register Domain?

Quote the domain name itself when contacting support because the account is keyed to it. For a site or mailbox outage, check the network status page before logging a ticket in case a platform wide incident has already been posted.

Sources

• Register Domain SA website: registerdomain.co.za
• Register Domain SA contact page: registerdomain.co.za/contact-us
• ZADNA accredited registrar listing: zadna.org.za
• Information Regulator of South Africa: inforegulator.org.za