SPAR2U is the SPAR online ordering and delivery service. Because each SPAR store is independently owned, SPAR2U orders are filled by your own local store rather than from a central warehouse, but the contact route is national.
Official contact channels
- SPAR customer care: 0860 313 141
- Head office: The SPAR Group Ltd, 22 Chancery Lane, Pinetown
What this organisation provides
The service lets you order from the SPAR you already shop at and have it delivered, through an app rather than only a website. SPAR runs it alongside its in-store services, which include money transfers, bill payments, prepaid airtime and electricity, bus tickets and gift cards.
Address and operating information
The customer care line operates Monday to Friday 08:00 to 17:30, Saturday 09:00 to 17:00, and Sundays and public holidays 09:00 to 14:00. SPAR is organised into regional distribution divisions covering the Eastern Cape, KwaZulu-Natal, the Lowveld, Inland and the Western Cape, which is why a query about stock or a delivery area may be routed to a region rather than answered centrally.
Support and escalation routes
When you raise a SPAR2U complaint the form asks for the order number, order date, product name, barcode, best before date, batch number and store name, so gather those first. One caution about an address on the SPAR contact pages: [email protected] belongs to the Information Regulator, the statutory body handling data protection complaints, and is not a SPAR mailbox or a route for an order problem.
Sources
- spar.co.za/spar2u and spar.co.za/spar2u/contact-us, read 3 September 2026.