Business · Contact details
SS Medic Contact Details
To reach SS Medic, call 086 155 5105 for the 24-hour emergency medical line or 021 422 1457 for admin and customer service, or email info@medicnow.co.za.
SS Medic, which appears as SS-MEDIC on South African bank statements, is an emergency medical advice, assistance and support service. It is serviced through Europ Assistance’s nationwide network, giving members 24-hour emergency response, medical advice and referrals across South Africa. Every contact detail here was checked against medicnow.co.za on 29 September 2026.
SS Medic contact details at a glance
| Department or service | Contact |
|---|---|
| 24-Hour Emergency Medical Line | 086 155 5105 |
| 24-Hour Medical Advice & Hotline | 086 155 5105 |
| Administrative & Customer Service | 021 422 1457 |
| Email Inquiries | info@medicnow.co.za |
| Official Website | www.medicnow.co.za |
| Bank Reference | SS-MEDIC |
What SS Medic covers
- 24-Hour Emergency Medical Response: immediate telephonic guidance and emergency service dispatch during acute medical situations.
- Medical Evacuation & Ambulance Services: rapid dispatch of medical transportation serviced through Europ Assistance.
- 24-Hour Medical Information & Advice: telephonic access to qualified medical advice for non-emergency health inquiries.
- Crisis Line Referrals: professional referrals for trauma, emotional distress and crisis counseling.
- Healthcare Provider Referrals: help locating nearby general practitioners, specialist clinics and healthcare facilities.
SS-MEDIC debit order on your bank statement
If SS-MEDIC appears on your monthly bank statement, it is an active debit order subscription for MedicNow emergency and medical assistance services.
How to query or cancel an SS-MEDIC debit order
- Call customer support on 021 422 1457 or email info@medicnow.co.za. Include your full name, South African ID number and contact details so agents can trace your profile.
- Contact your banking provider to review, dispute or reverse debit orders you do not recognise, through the banking app, phone banking or a local branch.
What to do in a medical emergency
- Call 086 155 5105 immediately.
- Give the operator your exact location, a contact phone number and a clear description of the emergency.
- Stay on the line and follow the telephonic medical instructions while emergency personnel are dispatched.
Frequently asked questions
What is the SS Medic contact number?
SS Medic answers 086 155 5105 on its 24-Hour Emergency Medical Line and 021 422 1457 on Administrative & Customer Service.
What is the SS Medic email address?
Email inquiries go to info@medicnow.co.za.