Business · Contact details
SSDA Contact Details
The SSDA contact number is 011 019 0001, and you can also email info@ssda.co.za or resolutions@ssda.co.za, or WhatsApp 060 062 4406. SSDA (Shapiro Shaik Defries & Associates) is a debt collections and recoveries company with operations in Johannesburg and Cape Town, collecting for credit providers, retailers, telcos, utilities, government and healthcare providers.
Most people looking for these details have been contacted by SSDA about an account. The routes below are the ones SSDA publishes on its own website.
SSDA contact details at a glance
| Route | Details |
|---|---|
| Telephone | 011 019 0001 |
| General email | info@ssda.co.za |
| Resolutions email | resolutions@ssda.co.za |
| 060 062 4406 | |
| Contact form | ssda.co.za/contact-us/ |
| Address | 257 Beyers Naude Drive, Blackheath, Cresta |
Official SSDA contact channels
SSDA’s contact page lists one telephone number, 011 019 0001, and a WhatsApp line, 060 062 4406. It publishes two mailboxes: info@ssda.co.za for general queries and a separate resolutions@ssda.co.za mailbox. There is also a “Send Us A Message” form on ssda.co.za/contact-us/ that asks for your name, surname, email, phone number and message.
If SSDA has contacted you about a debt, write down the reference it gave you and the creditor’s name before you call, WhatsApp or email, so the agent can find your account.
What SSDA provides
SSDA describes itself as a collections and recoveries business, among the top collections companies in South Africa since 2004. The services it lists are:
- Debt purchasing
- Contingency-based collections
- Pre-legal and 3rd-party early-to-late stage collections
- Account and debit order management
- BPO and data services
Its clients include financial services providers, retailers, telecoms companies, utilities, government institutions and healthcare providers. The website names its group companies as Alefbet Holdings, ITCBA, SA Business School, Metro Collect and iContact BPO. SSDA says it is a Level 2 B-BBEE rated company.
Address and operating information
SSDA’s address is 257 Beyers Naude Drive, Blackheath, Cresta, in Johannesburg. It also has operations in Cape Town. SSDA does not publish office hours on its contact page, so call 011 019 0001 to check before visiting.
Support and escalation routes
SSDA does not publish a separate escalation line. For settling or resolving an account, use the resolutions@ssda.co.za mailbox; for anything else, use info@ssda.co.za or the telephone line. SSDA’s Legal Centre on its website publishes its PAIA Manual, B-BBEE certificate, Terms & Conditions and Privacy Policy, which you can use for requests about your personal information.
For other companies, browse the business hub or the business directory S listings.
Frequently asked questions
What are the Shapiro Shaik Defries and Associates contact details?
Call 011 019 0001, WhatsApp 060 062 4406, or email info@ssda.co.za. For resolving an account, email resolutions@ssda.co.za.
Is SSDA a debt collector?
Yes. SSDA is a collections and recoveries company that collects for credit providers, retailers, telcos, utilities, government and healthcare providers.
Where are Shapiro Shaik attorneys based?
SSDA’s published address is 257 Beyers Naude Drive, Blackheath, Cresta. It has operations in Johannesburg and Cape Town.
Does SSDA have a WhatsApp number?
Yes, SSDA lists 060 062 4406 as its WhatsApp line.
Sources
- SSDA, Contact us: ssda.co.za/contact-us/, read 2026-09-25
- SSDA, Home page: ssda.co.za/, read 2026-09-25
- SSDA, About us: ssda.co.za/about-us/, read 2026-09-25
- SSDA, Legal Centre: ssda.co.za/legal-centre/, read 2026-09-25