Business · Contact details
Saya Recoveries Contact Details
The Saya Recoveries general enquiries number is 011 767 5300, and the general email is info@saya.co.za. Saya Recoveries is a debt collection agency based in Horizon Park, Roodepoort, that handles pre-legal and legal collections, asset recovery, tracing and debt acquisition, and also runs contact-centre services for clients.
If Saya has contacted you about a debt, use the general line or the contact form’s Account Enquiry option, and have your account number ready.
Saya Recoveries contact details at a glance
| Route | Details |
|---|---|
| General enquiries | 011 767 5300 |
| General enquiries email | info@saya.co.za |
| New business | 011 767 5583 |
| Careers & jobs | 011 767 5524 |
| Careers & jobs email | hradmin@saya-recoveries.co.za |
| Contact form (General Enquiry / New Business / Account Enquiry) | saya-recoveries.co.za/contact/ |
| Office | No 4 Pheasant Street, Horizon Park, Roodepoort, 1725, Gauteng |
Official contact channels
Saya Recoveries splits its contact page by reason for calling:
- Accounts and general questions: 011 767 5300 or info@saya.co.za. The general mailbox is on the saya.co.za domain, not saya-recoveries.co.za.
- New business (companies wanting to use Saya’s services): 011 767 5583.
- Careers and jobs: 011 767 5524 or hradmin@saya-recoveries.co.za.
The online contact form at saya-recoveries.co.za/contact/ has three subjects: General Enquiry, New Business and Account Enquiry. The Account Enquiry option includes a field for your account number, if you have one. Saya says it responds to form enquiries within 24 hours.
What Saya Recoveries provides
Saya collects debts on behalf of its clients, which means the people who phone it are often the consumers being collected from. Its services are:
- Pre-legal collections
- Legal collections through its attorneys
- Vehicle and household goods recovery by field collectors under the National Credit Act
- Tracing
- Debt acquisition
- An inbound and outbound contact centre, including a 24/7/365 whistleblowing and anonymous tip-off line service run for clients
Saya works on a “no collection, no fee” basis for its clients and says it has more than 15 years in debt recovery. Its site describes it as Level 2 B-BBEE.
Ways to pay Saya Recoveries
Saya lists these payment channels: EFT, direct deposit, DebiCheck, NAEDO, AEDO field payment devices, Easypay, Pay@ and Ozow. Confirm your account number and the right reference with Saya on 011 767 5300 before you pay.
Address and operating information
The office is at No 4 Pheasant Street, Horizon Park, Roodepoort, 1725, Gauteng. Saya does not publish office hours on its contact page, so call 011 767 5300 before visiting.
Support and escalation routes
Saya does not publish a separate complaints or escalation line. For a query about an account, call 011 767 5300, email info@saya.co.za or submit the form with the Account Enquiry subject and your account number. Keep a record of the date, the reference and who you spoke to.
For other companies, browse the business hub or the business directory S listings.
Frequently asked questions
What are the Saya Recoveries contact details?
Call 011 767 5300 or email info@saya.co.za. You can also use the contact form at saya-recoveries.co.za/contact/.
How do I query my account with Saya Recoveries?
Choose Account Enquiry on the online form and enter your account number, or call 011 767 5300. Saya says it answers form enquiries within 24 hours.
How can I pay Saya Recoveries?
Saya accepts EFT, direct deposit, DebiCheck, NAEDO, AEDO field payment devices, Easypay, Pay@ and Ozow.
Where is Saya Recoveries located?
At No 4 Pheasant Street, Horizon Park, Roodepoort, 1725, Gauteng.
Sources
- Saya Recoveries, Contact: saya-recoveries.co.za/contact/, read 2026-09-26
- Saya Recoveries, Home: saya-recoveries.co.za/, read 2026-09-26