SBG Securities is the stockbroking arm of the Standard Bank Group. It runs both a retail service, branded Standard Online Share Trading, and a wholesale desk, and both are reached on the same numbers.
Official contact channels
- Telephone: 011 415 6555
- Alternative: 0860 121 555
- FAIS compliance: [email protected]
What this organisation provides
SBG Securities (Pty) Ltd is a private company and a wholly owned subsidiary of Standard Bank Group Limited, registration number 1972/008305/07, operating under licence number 26691. It is an authorised user of both the JSE Limited and A2X Limited in terms of the Financial Markets Act of 2012, which is why it can trade on two exchanges rather than only the JSE.
Address and operating information
The street address and the postal address are the same: 30 Baker Street, Rosebank. The business is split into Online Share Trading, which is the retail platform, and Global Markets Wholesale, which serves institutional clients. It holds a Category 1 licence covering advice and intermediary services on shares, money market instruments, debentures and securitised debt, warrants and certificates, and on long-term and short-term deposits. The products it lists are equities and spot foreign exchange, and it holds professional indemnity insurance.
Support and escalation routes
Financial products sold through the platform may come from a separate product supplier. The Standard Bank of South Africa Limited is the current product supplier, operating under FSP number 11287 from the same Rosebank address and the same telephone numbers. If a complaint is not resolved within six weeks of being lodged, it can go to the FAIS Ombud, and it must be referred within six months of remaining unresolved. The Ombud is at 125 Dallas Avenue, Menlyn Central, Waterkloof Glen, Pretoria 0010, with post to PO Box 41, Menlyn Park 0063, on 012 762 5000 or the share call line 086 066 3274, and at [email protected].
Sources
- securities.standardbank.co.za statutory disclosure for Online Share Trading, the SBG Securities entry, read 3 September 2026.