UNISA Contact Details Durban

The Unisa Durban contact number is 031 335 1700, and the email for the Durban Regional Hub is querieskzn@unisa.ac.za. The Durban Regional Hub, at 230 Stalwart Simelane Street, is the main KwaZulu-Natal regional centre of the University of South Africa (Unisa), which also runs the Hoy Park Campus in Durban and service centres in Pietermaritzburg, Newcastle and Richards Bay.

This page covers Unisa in Durban. For Unisa’s national numbers, see the main Unisa contact details page.

Unisa Durban contact details at a glance

Route	Details
Durban Regional Hub	031 335 1700
Durban Regional Hub email	querieskzn@unisa.ac.za
Hoy Park Campus (Durban)	031 335 1700
Student administration (Durban)	031 335 1700
Counselling (Durban)	031 335 8119
Counselling email	counsellingkzn@unisa.ac.za
Library (Durban)	031 335 1725 / 26 / 27 / 28 / 29 / 30
Tutorial services email	tutorialskzn@unisa.ac.za
Technology support / computer labs email	labquerieskzn@unisa.ac.za
Ethics Hotline	0800 075 278
Hours (KZN regional offices)	Monday to Friday 07:45 to 16:00
Durban Regional Hub address	230 Stalwart Simelane Street, Durban
Hoy Park Campus address	60 KE Masinga Rd, Durban

Official Unisa Durban contact route

Unisa’s KwaZulu-Natal contact page lists 031 335 1700 for both the Durban Regional Hub and the Hoy Park Campus, and the same number for student administration in Durban. General queries go to querieskzn@unisa.ac.za.

Some services have their own contacts. Counselling is on 031 335 8119 or counsellingkzn@unisa.ac.za. The Durban library lines are 031 335 1725 to 1730. Tutorial services use tutorialskzn@unisa.ac.za, and computer laboratory and technology queries go to labquerieskzn@unisa.ac.za.

Location and operating information

Unisa has two addresses in Durban:

• Durban Regional Hub: 230 Stalwart Simelane Street, Durban
• Hoy Park Campus: 60 KE Masinga Rd, Durban

The KwaZulu-Natal regional offices are open Monday to Friday from 07:45 to 16:00. Unisa’s postal address is University of South Africa, P O Box 392, Unisa, 0003.

Services at Unisa Durban

• Student administration: applications, registration, student funding, despatch of study material, assignments, examinations and fee payments.
• Counselling: personal, career and academic counselling, face-to-face, by telephone or by e-counselling, with an online booking app.
• Technology support: computer laboratory access, digital skills training, and help activating myUnisa and myLife email accounts.
• Tutorial services: virtual and e-tutorial classes and academic literacies workshops.
• Library: the Durban library, on 031 335 1725 to 1730.

Parent organisation and escalation

Durban is the KwaZulu-Natal Regional Hub. If you study closer to another centre, the region also has Pietermaritzburg (033 355 1711), Newcastle and Richards Bay. Unisa does not publish a separate escalation line for the Durban office. To report fraud or unethical conduct, use the Unisa Ethics Hotline on 0800 075 278.

For other universities and colleges, browse the education hub or the education directory U listings.

FAQs

What are the Unisa Durban contact details?

Call 031 335 1700 or email querieskzn@unisa.ac.za. The offices are open Monday to Friday 07:45 to 16:00.

Where is Unisa in Durban?

The Durban Regional Hub is at 230 Stalwart Simelane Street, and the Hoy Park Campus is at 60 KE Masinga Rd, Durban.

How do I contact Unisa counselling in Durban?

Call 031 335 8119 or email counsellingkzn@unisa.ac.za. Counselling is available face-to-face, by phone or by e-counselling.

Can I register or pay fees at Unisa Durban?

Student administration in the region handles applications, registration, student funding and fee payments. Call 031 335 1700.

Sources

• Unisa, KwaZulu-Natal region Contact us: unisa.ac.za/sites/myunisa/default/Learner-support-&-regions/Regional-centres/KwaZulu-Natal/Contact-us, read 2026-09-26
• Unisa, KwaZulu-Natal region Service Offerings: unisa.ac.za/sites/myunisa/default/Learner-support-&-regions/Regional-centres/KwaZulu-Natal/Service-Offerings, read 2026-09-26