Unisa Cape Town Contact Details

The Unisa Cape Town campus runs every service off a single telephone number and separates them by menu option, so the option you choose matters as much as the number you dial.

Local channels

• Student administration: 021 936 4114, option 1
• Academic support: 021 936 4114, option 2
• Library, main and mobile: 021 936 4114, option 3
• Counselling: 021 936 4114, option 4

Address

Each service also has its own mailbox: capetown@unisa.ac.za for student administration, ctntut@unisa.ac.za for academic support, ctnlib@unisa.ac.za for the main library, ctnmob@unisa.ac.za for the mobile library and cptcounselling@unisa.ac.za for counselling. Note that the main library and the mobile library share option 3 on the telephone but have separate mailboxes, so email is the more precise route between those two.

Services at this location

Unisa describes its regional centres as places to get advice, meet other students, use university services, speak to counsellors, use the Academic Literacies Services and use a computer, though it warns that the number of computers at regional centres is limited.

Parent organisation

Cape Town is one of two Western Cape locations; the other is George on 044 884 1300 or george@unisa.ac.za. Unisa is a distance university, so most administration is done nationally rather than at a campus: general student enquiries go to enquire@unisa.ac.za, examination queries to examenquiries@unisa.ac.za, myLife email problems to myLifehelp@unisa.ac.za and prospective student questions to study-info@unisa.ac.za. Campus staff cannot resolve a national registration or examination matter.

Sources

• unisa.ac.za/sites/corporate/default/Contact-us/Student-enquiries, read 3 September 2026.
• unisa.ac.za/sites/corporate/default/Contact-us/Regional-Centres, read 3 September 2026.