Government · Contact details
Polokwane Municipality Contact Details
The Polokwane Municipality contact number is 015 290 2000 or 015 023 5000, the municipality’s Control Center. Polokwane Municipality, which brands itself the City of Polokwane, is the local municipality for Polokwane in the Capricorn District of Limpopo, the seat of the provincial capital. It is not the same body as Capricorn District Municipality.
Polokwane Municipality contact details at a glance
| Route | Details |
|---|---|
| Control Center | 015 290 2000 / 015 023 5000 |
| Control Center (emergency numbers graphic) | 015 023 5001 / 015 023 5458 |
| Electricity enquiries | 015 023 5490 / 015 023 5705 |
| Electrical customer service helpline | 015 290 2490 |
| Electricity WhatsApp | 083 824 9886 |
| Water and Sanitation enquiries | 015 023 5376 / 015 023 5629 |
| Fire Services | 015 023 5403 |
| Online enquiry form | polokwane.gov.za/contact-us/ |
| View your municipal account (online) | polokwane.cabedocs.com |
| Physical address | Corner Landros Mare and Bodenstein Street, Polokwane, 0700 |
Official Polokwane Municipality contact channels
The Control Center is the municipality’s main line. The contact page lists 015 290 2000 and 015 023 5000, and the municipality’s emergency numbers graphic adds 015 023 5001 and 015 023 5458. For written enquiries, use the form on polokwane.gov.za/contact-us/. The official contact page does not publish a general email address or postal address.
- Electricity: helpline 015 290 2490, WhatsApp 083 824 9886, enquiries 015 023 5490 or 015 023 5705.
- Water and sanitation: 015 023 5376 or 015 023 5629.
- Fire Services: 015 023 5403.
The emergency numbers come from a graphic the municipality published in 2023 and updated in 2024.
Polokwane Municipality services and responsibilities
The municipality’s electricity services cover account enquiries and complaints, disconnections and reconnections, 24-hour complaints, network maintenance, and streetlight and high-mast maintenance. Report electricity problems on 015 290 2490 or by WhatsApp on 083 824 9886.
The municipality does not publish a separate number for its non-revenue water department; use the water and sanitation enquiry lines, 015 023 5376 or 015 023 5629.
Traffic and licensing: the main licensing centre is at Crn Witklip and Vermeulikheid Street, Ladanna. There are cluster licensing offices at Aganang (Crn Knobel and Gillead Road, Moletjie Ceres) and at Mankweng Unit C.
Polokwane Municipality address
The municipality’s address is Corner Landros Mare and Bodenstein Street, Polokwane, 0700. Electricity complaints are taken 24 hours a day. The contact page does not list office hours.
Accounts, applications and escalation
- To check your municipal account, use the “View Your Municipal Accounts” link on the municipality’s site, which opens its online portal at polokwane.cabedocs.com.
- For account queries or service faults, call the Control Center on 015 290 2000 or 015 023 5000, or the service line for electricity or water.
- Put the enquiry in writing through the form on polokwane.gov.za/contact-us/ and keep any reference you are given.
The official contact page does not publish a municipal manager’s contact or a separate escalation line; use the Control Center and the online form.
FAQs
What is the Polokwane Municipality contact number?
The Control Center is on 015 290 2000 or 015 023 5000.
What is the Polokwane Municipality address?
Corner Landros Mare and Bodenstein Street, Polokwane, 0700.
What is the Polokwane Municipality electricity number?
The electrical customer service helpline is 015 290 2490, with WhatsApp on 083 824 9886. The enquiry lines are 015 023 5490 and 015 023 5705.
What is the Polokwane Municipality non-revenue water department contact number?
No separate number is published. Use the water and sanitation enquiry lines, 015 023 5376 or 015 023 5629.
Sources
- Polokwane Municipality, Contact us: polokwane.gov.za/contact-us/, read 2026-09-26
- Polokwane Municipality, Emergency numbers: polokwane.gov.za/polokwane-emergency-numbers/, read 2026-09-26
- Polokwane Municipality, Electricity: polokwane.gov.za/electricity-2/, read 2026-09-26
- Polokwane Municipality, Traffic and licensing: polokwane.gov.za/traffic-and-licensing/, read 2026-09-26
- Polokwane Municipality, Home page: polokwane.gov.za, read 2026-09-26