iOCO Contact Details

iOCO is a South African technology and IT services company headquartered in Midrand. It publishes four separate South African offices, three of them within a few kilometres of each other around Waterfall in Midrand, so the address you need is worth confirming before you travel.

Official contact channels

Main contact number: 011 607 8100, published as +27 11 607 8100
General email: [email protected]
Careers email: [email protected]
Waterfall City office: 010 036 3022
Montrose office, Vorna Valley: 010 045 1303
Cape Town office: 021 710 8400

Both published mailboxes are role addresses rather than personal ones, which makes them safe to use. Send recruitment enquiries to the careers address rather than the general one, because a CV sent to solve@ competes with client enquiries for attention.

What this organisation provides

Technology and IT services delivered to corporate clients rather than to the public
The company frames its offering around working with clients on complex business challenges
It operates internationally as well as in South Africa, publishing offices beyond the country
A separate service portal exists for existing clients logging support requests

This is a business-to-business provider, so there is no consumer helpdesk. If you are an end user of a system iOCO built or supports, your route is through your own employer IT department, which holds the support contract, rather than directly to iOCO.

Address and operating information

Head office: Waterfall Office Park, 2 Augrabies Road, Midrand, 1685
Waterfall City: 3rd Floor, Allandale Building, 23 Magwa Crescent, Waterfall City, Midrand, 1685
Montrose: Waterfall Office Park, Montrose Place, 139 Augrabies Road, Vorna Valley, Midrand, 1686
Cape Town: 1st Floor, Building 1, 1 Bridgeway, Junxion Park, Century City, 7441
No public office hours are published

Read the Midrand addresses carefully. Head office and the Montrose office are both in Waterfall Office Park on Augrabies Road, at numbers 2 and 139, while Waterfall City is a different park on Magwa Crescent. Three similar-sounding addresses within one suburb is an easy mistake to make on a first visit.

Support and escalation routes

New business and general enquiries: 011 607 8100 or [email protected]
Existing client support requests go through the client service portal rather than the switchboard
Recruitment: [email protected]
A dispute over a technology contract is a commercial matter between the parties, so it follows the contract dispute clause rather than a consumer complaints route

Consumer bodies such as the Consumer Goods and Services Ombud generally do not assist here, because the customer is a business rather than a consumer. That makes the contract itself, and any service level agreement attached to it, the operative escalation route.

Sources

iOCO contact page, ioco.tech, read 3 September 2026