Telecoms & Internet · Contact details
Rain Johannesburg Contact Details
Rain support is on 081 610 1000 or at askrain@rain.co.za. Rain has three stores in Johannesburg, at Paulshof, Richmond and Soweto, and two more in the wider metro at Kempton Park and Roodepoort. These details were read on rain.co.za on 24 September 2026.
Rain stores in Johannesburg
| Store | Address | Hours |
|---|---|---|
| Cambridge Crossing Shopping Centre | Corner Witkoppen Road and Stone Haven Road, Paulshof, 2191 | Mon to Fri 09:00 to 18:00, Sat 09:00 to 16:00, Sun 09:00 to 14:00 |
| Rand Steam Shopping Centre | Shop 04, corner Barry Hertzog Avenue and Napier Road, Richmond, 2092 | Mon to Fri 09:00 to 18:00, Sat 09:00 to 17:00, Sun 09:00 to 15:00 |
| Dhlamini Junction | Shop 14, corner Chris Hani Road and Klipspruit Valley Road, Soweto, 1723 | Mon to Fri 09:00 to 18:00, Sat 09:00 to 16:00, Sun 09:00 to 13:00 |
All three open on public holidays too. Cambridge Crossing opens earliest on a public holiday, at 08:00, while the other two open at 09:00. Rand Steam stays open latest on a Sunday, until 15:00.
Is there a 24-hour rain number near Johannesburg?
The plain answer is that rain does not publish one. Not one of rain’s fourteen stores nationally stays open past 18:00, and that is a weekday closing time. Weekends close earlier still. Rain publishes no overnight or after-hours service, and no separate emergency or faults line.
What rain does offer outside store hours is self-service through its website and app, where you can check your account, manage your plan and log a query at any hour. The reply comes in business hours. Rain also publishes no operating hours for 081 610 1000 itself, so treat it as a business-hours line rather than assuming it answers at night.
Finding rain’s contact details at all
Rain’s website has no contact page. The addresses /contact-us and /help both return an error page. Its FAQ section carries no telephone number and no email address anywhere in it.
The number and mailbox here come from rain’s own published guidance file for automated assistants, which instructs that customers be referred to rain support on 081 610 1000 or to askrain at rain.co.za. That is rain’s own text, so the details are sound, but you will not find them in the website’s navigation.
Because the official details are so hard to find, this is a brand where wrong numbers circulate freely. Check anything you are given against 081 610 1000 before you act on it, and never give card or banking details to a caller claiming to be from rain.
Two more rain stores in greater Johannesburg
If none of the three above is convenient, these are the next closest.
| Store | Address | Hours |
|---|---|---|
| Palm Court | Shop 16, corner J.G. Strydom Road and Cornelius Street, Weltevredenpark, Roodepoort, 1709 | Mon to Fri 09:00 to 18:00, Sat 09:00 to 17:00, Sun 09:00 to 14:00 |
| Bonaero Park Shopping Centre | Ground Floor, Shop 23, corner Atlas and Geldenhuys, Bonaero Park, Kempton Park, 1619 | Mon to Thu 09:00 to 17:00, Fri 09:00 to 18:00, Sat 09:00 to 15:00, Sun 09:00 to 14:00 |
Bonaero Park is the odd one out in rain’s whole network. It is the only store that closes at 17:00 from Monday to Thursday, an hour earlier than everywhere else, and only extends to 18:00 on a Friday. If you are driving out to Kempton Park after work, check the day.
How many stores rain has in South Africa
Rain runs 14 stores across four provinces. Gauteng has the most, with the three Johannesburg stores plus Roodepoort, Kempton Park, Pretoria and Centurion. The rest are in the Western Cape at Green Point, Rondebosch, Brackenfell and Parklands, in KwaZulu-Natal at Umhlanga and Westville, and one in the Eastern Cape at Gqeberha. Five provinces have no rain store at all: the Free State, Limpopo, Mpumalanga, North West and the Northern Cape. If you are outside the four served provinces, the store network is not an option and 081 610 1000 or the app is your route.
Before you visit a rain store
Rain sells its home wifi at specific addresses rather than everywhere, so if you are going in to buy, know the address you want the service at. Coverage is checked per address, not per suburb. Take your identity document and the details of any existing rain account. If the visit concerns a device, take the device.
Frequently asked questions
What is the rain contact number in South Africa?
081 610 1000, with email at askrain@rain.co.za. Rain publishes no operating hours for the line, so treat it as a business-hours number.
How many rain stores are there in Johannesburg?
Three: Cambridge Crossing in Paulshof, Rand Steam in Richmond and Dhlamini Junction in Soweto. Two more serve the wider metro at Roodepoort and Kempton Park.
Is any rain store open 24 hours?
No. None of rain’s fourteen stores stays open past 18:00, and rain publishes no after-hours or emergency line.
Does rain have a store near me?
Rain runs 14 stores across four provinces: Gauteng, the Western Cape, KwaZulu-Natal and the Eastern Cape. The Free State, Limpopo, Mpumalanga, North West and the Northern Cape have none.
Sources
- Rain store locator at rain.co.za/store-locator, for all fourteen store addresses and their weekday, weekend and public holiday hours, and the count of stores and provinces (read 24 September 2026)
- Rain’s published guidance file at rain.co.za/llms-full.txt, for the support number and mailbox, and for the statement that home wifi is sold at specific addresses (read 24 September 2026)
- Direct checks of rain.co.za/contact-us, rain.co.za/help and the rain FAQ pages, which returned error pages or carried no contact details (checked 24 September 2026)