Transport & Logistics · Contact details
DSV Contact Details
The DSV contact number for local courier enquiries, quotations and parcel tracking in South Africa is 0861 80 30 80, and the National Contact Centre email is Customer.Service@za.dsv.com. For international courier shipments, use 087 067 0169 or za.sha.xpress.intl@za.dsv.com. Business users can also manage courier shipments through DSV ClientZone at clientzone.za.dsv.com. For freight and logistics, DSV publishes separate numbers for its South African offices and services.
DSV contact details at a glance
| What you need | Where to go |
|---|---|
| DSV courier (local parcels): enquiries, quotes, tracking | National Contact Centre 0861 80 30 80 or Customer.Service@za.dsv.com |
| DSV courier international shipments | 087 067 0169 or za.sha.xpress.intl@za.dsv.com |
| DSV ClientZone online courier portal | clientzone.za.dsv.com |
| General enquiries | Contact form on dsv.com/en-za/support/help-and-contact |
| Track a shipment | Track and Trace (DSV and Schenker shipments) on dsv.com, or courier parcels on clientzone.za.dsv.com/trackandtrace/ |
| Quote for a business shipment | Request a quote on dsv.com (business only) |
| Send a parcel or book an international shipment | Online tools on dsv.com |
| Owner drivers and subcontractors | Quick link on the DSV contact page |
| Office phone numbers | Find a DSV office tool |
These details cover DSV’s main South African courier routes as well as the tools used for tracking, quotes and office lookups. Office details were read from dsv.com (South Africa) and DSV’s office finder on 14 September 2026, and the courier details on 25 September 2026.
DSV couriers contact number and email
For local courier parcels, the DSV National Contact Centre number is 0861 80 30 80. DSV also writes the number as (+27) 861 80 30 80. The corresponding courier email address is Customer.Service@za.dsv.com.
Use the National Contact Centre when you want to do business with DSV couriers for the first time, need a quotation or want to track a parcel. This is the same courier number for queries in Johannesburg, Cape Town and elsewhere in South Africa.
For international courier shipments, DSV’s Internationals Department uses 087 067 0169 and za.sha.xpress.intl@za.dsv.com.
DSV does not publish a separate complaints email address for the courier service. Complaints are directed to the National Contact Centre email, Customer.Service@za.dsv.com.
DSV ClientZone online courier portal
DSV ClientZone at clientzone.za.dsv.com is the company’s online courier portal for business users. Account holders can use it to request quotes, book collections, create shipment labels, track shipments, view proof of delivery, and see invoices, credit notes and statements.
For parcel tracking through ClientZone, use clientzone.za.dsv.com/trackandtrace/. Tracking can be done with a tracking number, or with a reference number plus the shipment number.
The ClientZone portal says DSV’s credit card and EFT payment options have been decommissioned, so a DSV account is required to keep shipping. A business account requires services of over R10 000 per month.
DSV delivery and tracking
To check a delivery, use Track and Trace on dsv.com and have your shipment or reference number ready. The tool tracks both DSV and Schenker shipments. Courier parcels can also be tracked through ClientZone or by contacting the National Contact Centre on 0861 80 30 80.
DSV’s local courier service offers express delivery, typically 1 to 2 working days, economy delivery, typically 1 to 5 working days, and same-day delivery between major hubs. DSV says its courier network has 24 main centres, more than 1,000 routes and 240 towns serviced daily.
DSV is a transport and logistics company offering air, sea and road freight, project logistics and contract logistics. Its quote request is marked as business only. If DSV is carrying a freight shipment, use the office number for the relevant service and area.
DSV Johannesburg and Gauteng contact numbers
| Office | Address | Service and phone |
|---|---|---|
| Sandton (Linbro Park) | Meadowview Business Estate, 1 Meadowview Lane, Linbro Park, 2065 | Logistics: +27 10 248 0000 |
| Kempton Park (O.R. Tambo) | Unit 2, Northern Perimeter Road, O.R. Tambo International Airport, 1620 | Air and sea freight: +27 11 390 2371 |
| Germiston (Gosforth Park) | Raceway Industrial Park, 10 Silverstone Street, Gosforth Park, 1401 | Logistics: +27 10 595 0600 |
| Germiston (Rietfontein) | 12 Essex Street, Rietfontein, 1411 | Road transport: +27 10 446 8071 |
| Centurion (Louwlardia) | Corner Olievenhoutbosch and Landshut Road, Louwlardia, 0157 | Logistics: +27 12 673 2000 |
| Pretoria (Rosslyn) | Platina Street, Portion 545, Rosslyn, 0200 | Road transport: +27 12 541 4220 |
For Johannesburg-area logistics, the Linbro Park office in Sandton is on +27 10 248 0000. Air and sea freight at O.R. Tambo International Airport uses +27 11 390 2371. Other Gauteng routes above cover logistics and road transport offices in Germiston, Centurion and Pretoria.
DSV Durban, Cape Town and other office contact numbers
| City | Address | Service and phone |
|---|---|---|
| Durban | 10 Quarry Park Close, Riverhorse Valley, Newlands East, 4017 | Air, sea and road freight: +27 31 310 6000; logistics: +27 31 940 3828 |
| Cape Town (Matroosfontein) | 61 Falcon Crescent, Matroosfontein, 7490 | Air and sea: +27 21 380 3500; road: +27 21 380 2100; logistics: +27 21 204 8600 |
| Cape Town International Airport | Tower Road, Thunder City, 7525 | Air and sea: +27 21 386 4043 |
| Bloemfontein | 29 Lessing Avenue, Estoire, 9323 | Road transport: +27 51 406 7100 |
| Bloemfontein (warehouse) | Warehouse 5a1, 2a Lessing Avenue, Estoire, 9323 | Logistics: +27 10 248 0254 |
| East London | 2 Stewart Drive, Baysville, 5241 | Air and sea: +27 43 051 8030 |
| East London (Wilsonia) | 8 Dick King Road, Wilsonia Industrial Area | Road transport: +27 43 051 8003 |
| Kimberley | 12 Landbou Road, South Ridge, 8301 | Road transport: +27 53 831 2650 |
| Klerksdorp | 80 Platan Road, 2571 | Road transport: +27 18 632 6290 |
| Nelspruit | 1 White Water Road, Riverside Park, 1201 | Road transport: +27 13 757 8560 |
| Newcastle | 51B Albert Wessels Drive, Arbor Park, 2940 | Road transport: +27 36 940 0936 |
| Pietermaritzburg | 21 Du Toit Viljoen Road, Willowton | Road transport: +27 31 792 7500 |
| Polokwane | 7 Danielle Close, Corporate Park II, Marmer Street, Magna Via, 0699 | Road transport: +27 15 298 6800 |
| Rustenburg | 62 Corner Sigma and Korokoro Street, Waterval East | Road transport: +27 14 940 5505 |
| Witbank | Plot 32, Zeekoeiwater, Die Heuwel, 1034 | Road transport: +27 13 650 2600 |
In Durban, the Riverhorse Valley office handles air, sea and road freight on +27 31 310 6000, while its logistics number is +27 31 940 3828. In Cape Town, the Matroosfontein office uses +27 21 380 3500 for air and sea, +27 21 380 2100 for road and +27 21 204 8600 for logistics. The Cape Town International Airport air and sea number is +27 21 386 4043.
DSV’s office finder lists most South African offices as open 08:00 to 17:00, Monday to Friday, with no Saturday or Sunday hours. The George site shows 07:00 to 19:00 on weekdays. The finder lists 31 South African sites in total, including sites in Pretoria, Empangeni, George, Port Elizabeth, Pietermaritzburg, Port Shepstone and Rustenburg. Search “South Africa” in the Find a DSV office tool for the full list.
There is no DSV site in Mthatha, so for Mthatha deliveries call the National Contact Centre on 0861 80 30 80.
DSV email address
For local courier parcels, use Customer.Service@za.dsv.com. For international courier shipments, use za.sha.xpress.intl@za.dsv.com.
DSV’s main South African contact page uses an online contact form rather than a general email address for freight and logistics. The office finder lists email addresses for individual staff at each site, which are not intended as general customer service mailboxes, so start with the contact form or the relevant office phone number.
DSV HR contact details
DSV South Africa does not publish an HR phone number or HR email address. Use the job search at dsv.com/en-za/careers or the “Careers and employment” quick link on the DSV contact page.
DSV bank card and MTN deliveries
DSV delivery of FNB and other bank cards
DSV’s South African site does not publish a separate bank card delivery line and does not name FNB as a client. If DSV is delivering your card, track the waybill through DSV Track and Trace or ClientZone, or call the National Contact Centre on 0861 80 30 80. For the status of the card itself, contact your bank.
DSV MTN deliveries
For an MTN order delivered by DSV, the courier contact route is the National Contact Centre on 0861 80 30 80. See DSV MTN delivery contact details for the full route.
Frequently asked questions
What is the DSV contact number?
The DSV National Contact Centre for local courier enquiries, quotations and parcel tracking is 0861 80 30 80. DSV also writes the number as (+27) 861 80 30 80.
What is the DSV courier email address?
The local courier National Contact Centre email is Customer.Service@za.dsv.com. International courier shipments use za.sha.xpress.intl@za.dsv.com.
What is DSV ClientZone?
DSV ClientZone at clientzone.za.dsv.com is the online courier portal for business users. Account holders can request quotes, book collections, create labels, track shipments and view proof of delivery, invoices, credit notes and statements.
How do I track a DSV delivery?
Use DSV Track and Trace on dsv.com with your shipment or reference number, or use ClientZone Track and Trace at clientzone.za.dsv.com/trackandtrace/. Courier parcel queries can also go through 0861 80 30 80.
How long does DSV courier delivery take?
Express delivery is typically 1 to 2 working days, economy delivery is typically 1 to 5 working days, and same-day delivery is offered between major hubs.
What is the DSV Polokwane contact number?
DSV Polokwane road transport at 7 Danielle Close, Corporate Park II, Marmer Street, Magna Via, 0699 is on +27 15 298 6800.
What are DSV’s working hours?
Most DSV South African offices are listed as open 08:00 to 17:00, Monday to Friday, with no Saturday or Sunday hours. The George site shows 07:00 to 19:00 on weekdays.
Sources
- DSV South Africa Help and contact page, dsv.com/en-za/support/help-and-contact, read 14 September 2026
- DSV Find a DSV office tool (South Africa locations), dsv.com, read 14 September 2026 and 25 September 2026
- DSV local courier Customer Care page, dsv.com/en-za/our-solutions/modes-of-transport/local-courier-services-south-africa/customer-care, read 25 September 2026
- DSV local courier services page, dsv.com/en-za/our-solutions/modes-of-transport/local-courier-services-south-africa, read 25 September 2026
- DSV Self-service through ClientZone page, dsv.com/en-za/our-solutions/modes-of-transport/local-courier-services-south-africa/self-service-through-clientzone, read 25 September 2026
- DSV ClientZone portal, clientzone.za.dsv.com, read 25 September 2026
- DSV South Africa careers page, dsv.com/en-za/careers, read 25 September 2026