Travel & Hospitality · Contact details
Dikhololo Resort Contact Details
Dikhololo Resort’s WhatsApp number is 081 899 4477, on the reservations route, which is also where new bookings go: 0861 269 846 or 039 688 5320 and bookings@beekmanholidays.co.za, Monday to Friday 08:00 to 16:30. Dikhololo runs three separate contact routes and they are not interchangeable. The resort reception is marked for booked guest enquiries only, so if you have not booked yet, reservations is the desk you want. Timeshare owners have a third route again. Booking directly on the resort site also waives a fee charged at the gate.
Dikhololo Resort contact numbers and the three routes
- Reservations, if you have not booked yet: 0861 269 846 or 039 688 5320, WhatsApp 081 899 4477, bookings@beekmanholidays.co.za, Monday to Friday 08:00 to 16:30
- Resort reception, booked guests only: 012 277 9000 or contact-us@dikhololo.co.za, every day 07:00 to 20:00
- Owner enquiries, for timeshare reservations and exchanges: 039 688 5340, WhatsApp 066 572 1516, blpres@beekmanlifestyle.co.za, Monday to Friday 08:00 to 16:30
Both WhatsApp lines answer Monday to Friday, 08:00 to 16:30, the same hours as the desks behind them.
What Dikhololo Resort offers
Dikhololo is a resort set on a game reserve offering rooms, studio apartments, two bedroom apartments and three and four bedroom chalets, with game drives, a day spa, adventure activities and a restaurant, and it hosts conferences, seminars, weddings and team building. Beekman Holidays is the official rental partner handling reservations, and Beekman Lifestyle handles timeshare owner reservations and exchanges, which is why two of the three routes are Beekman rather than Dikhololo addresses.
Where Dikhololo Resort is: Brits district, North West
The resort is at Farm Siena, Brits District, North West, 0250, roughly 35 kilometres outside Brits. Note that Brits is in North West province and falls under Madibeng, not Gauteng, which matters if you are estimating travel time from Pretoria or Johannesburg. Because the property is on a farm rather than a street address, use the coordinates the resort publishes, latitude minus 25.418449 and longitude 27.742874, or its published Plus Code, rather than relying on a name lookup in a mapping app.
The gate fee, booking queries and complaints
One thing worth knowing before you arrive: the resort states that a conservation fee of R100 per vehicle is payable at check in, but that for online bookings made directly through its own site this access pass is included free of charge. If you book through a third party you should expect to pay it at the gate.
Take a booking or billing query to the reservations desk that made the booking, since reception handles guests already booked in rather than the booking itself, and keep the reservation number. An unresolved complaint about accommodation, a refund or a service failure falls under the Consumer Protection Act and can be escalated to the National Consumer Commission. Timeshare and vacation ownership disputes are a distinct area: raise them through the owner enquiries route first, and note that a timeshare agreement is a contract with its own cancellation terms, so read those before signing or trying to exit.
Frequently asked questions
What is the Dikhololo Resort WhatsApp number?
Reservations take WhatsApp messages on 081 899 4477, and timeshare owner enquiries on 066 572 1516. Both answer Monday to Friday, 08:00 to 16:30.
How do I book at Dikhololo Resort?
Call reservations on 0861 269 846 or 039 688 5320, email bookings@beekmanholidays.co.za, or book online on the resort’s own site, which waives the R100 per vehicle conservation fee charged at the gate to other bookings.
What is the Dikhololo resort reception number?
Booked guests call 012 277 9000 or email contact-us@dikhololo.co.za, every day from 07:00 to 20:00. Reception is for guests already booked in; a booking or billing query goes to the reservations desk that made the booking.
Where is Dikhololo Resort?
Farm Siena, Brits District, North West, 0250, roughly 35 km outside Brits. Brits is in North West province under Madibeng, not Gauteng. Because the resort sits on a farm rather than a street address, navigate by its published coordinates, latitude minus 25.418449 and longitude 27.742874.
Do I pay the Dikhololo conservation fee if I book online?
Not if you book directly through the resort’s own site: the R100 per vehicle access pass is then included free of charge. Book through a third party and you should expect to pay it at the gate.
Sources
- Dikhololo contact page with the reservations, reception and owner enquiry routes, their hours and the location details: dikhololo.co.za/contact
- Dikhololo resort pages describing facilities, events and the conservation fee arrangement: dikhololo.co.za