Travel & Hospitality · Contact details
Princess Lodge Rustenburg Contact Details
Princess Lodge Rustenburg takes bookings on 083 363 4537 or 083 947 1951, and by email at booking@princesslodge.co.za. It is a bed and breakfast lodge in Rustenburg, North West, at 175 Kerk Street.
There is one thing to watch before you write: the address shown in the banner at the top of every page is spelt differently from the one on the contact page, and only one of the two can receive mail.
Princess Lodge Rustenburg contact details at a glance
| What you need | Detail |
|---|---|
| Phone | 083 363 4537 |
| Second number listed on the contact page | 083 947 1951 |
| Bookings email | booking@princesslodge.co.za |
| Enquiry form | The Get in Touch form on princesslodge.co.za/contact-us/, which caps messages at 180 characters |
| Address | 175 Kerk Street, Rustenburg, North West |
| Reception hours | Not published on the lodge site |
| Rates and check-in times | Not published on the contact page, so confirm both when you book |
Use booking@princesslodge.co.za, the spelling given on the contact page. The banner across the top of the site shows booking@princecsslodge.co.za, with an extra c in the middle, which does not match the lodge domain and will not deliver. If you have written to that address and heard nothing, that is the likely reason, so resend to the contact page spelling.
Both numbers are mobile numbers rather than landlines, which is normal for a lodge of this size but worth knowing if you are calling from a landline bundle or trying to reach reception late at night.
Rooms and how to check availability
- Bed and breakfast lodge accommodation, described by the lodge as a luxury bed and breakfast for families
- Room types published on the site include a Delux Double Room and a VIP Double Room with Jacuzzi
- An availability checker on the home page taking check-in and check-out dates and a number of guests
The availability tool only checks dates, it does not confirm a reservation. Follow it with a call or an email to the booking mailbox so you have written confirmation of the rate and the room type before you travel.
Finding the lodge and what to confirm when you book
Kerk Street runs through central Rustenburg, so confirm the exact entrance and parking arrangements when you call, particularly for a late arrival.
Problems with a booking
Raise a problem with the lodge first on 083 363 4537 or booking@princesslodge.co.za and keep the booking reference. If you booked through a travel platform rather than the lodge directly, that platform handles cancellations and refunds, not the lodge. Unresolved consumer complaints go to the Consumer Goods and Services Ombud on 0860 000 272, free of charge.
Who to complain to depends on where the money went. A booking paid to an online travel agent is a dispute with that agent, and the lodge cannot refund it. A booking paid directly to the lodge is a dispute with the lodge, and the ombud route applies once the lodge has had a fair chance to fix it.
Frequently asked questions
What is the Princess Lodge Rustenburg contact number?
Call 083 363 4537 or the second number on the contact page, 083 947 1951. Both are mobile numbers.
What is the Princess Lodge Rustenburg email address?
Bookings email: booking@princesslodge.co.za. The banner spelling booking@princecsslodge.co.za does not deliver.
Where is Princess Lodge in Rustenburg?
At 175 Kerk Street, Rustenburg, North West, on a street that runs through central Rustenburg.
Sources
- Princess Lodge contact page, princesslodge.co.za/contact-us/, read 3 September 2026
- Princess Lodge home page and room pages, princesslodge.co.za, read 3 September 2026