Omaruru is in Namibia, not South Africa. It is an inland town in the Erongo region, and it is policed by the Namibian Police Force rather than by SAPS.
Namibia’s emergency numbers are its own. Dialling a South African emergency number from Namibia does not reach Namibian police, and roaming does not change that. Check the local emergency numbers on arrival rather than assuming.
For a road accident in Namibia, the Motor Vehicle Accident Fund is the Namibian equivalent of South Africa’s Road Accident Fund, and a claim there is made under Namibian law. A South African RAF claim does not cover an accident that happened in Namibia.
This page covers how to contact the Namibian Police Force in Namibia. The details below were taken from the official Namibian Police Force contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not the Namibian Police Force and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
The Namibian Police Force contact numbers
We could not identify an official source for an organisation trading under this name. There is no website we could confirm belongs to it, so there was nothing official to read a contact number from.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
The Namibian Police Force is not the South African Police Service, and South African emergency numbers do not work in Namibia. In Namibia the police emergency number is 10111 as well, but it reaches NamPol and only from within Namibia. A South African case number means nothing to a Namibian station, and a crime committed in Namibia is investigated under Namibian law.
Self-service options before you call
- Check the official site at nampol.gov.na, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Reporting a crime across a border
- Report it where it happened. A crime is investigated by the police of the country it occurred in, under that country’s law, and a case opened elsewhere cannot substitute.
- Get the local case number and a copy of the report before you leave the country. Obtaining it afterwards from abroad is very difficult.
- Insurers require the local police report, and a claim for theft or loss abroad will not be paid without one.
- Your embassy or consulate can help you deal with local police, but it cannot investigate, cannot compel an arrest and cannot override local law.
- Emergency numbers differ by country, and the number that works at home may reach nothing. Check the local emergency number on arrival.
If a passport is lost or stolen abroad, the local police report is what your own country’s mission needs before issuing an emergency travel document.
Complaints and escalation
If a first call does not resolve the matter, escalate through the Namibian Police Force’s own structures. South African complaint routes do not apply: neither SAPS service complaints nor IPID has any jurisdiction over a Namibian officer. A South African needing help in Namibia should contact the South African High Commission in Windhoek, whose consular section assists South Africans abroad.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most policing complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Namibian Police Force contact numbers
Contact details for well known organisations are a common target for impersonation, and an organisation searched from South Africa but based elsewhere is an easy target because few readers know what its real number looks like. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not the Namibian Police Force.
- Reach Namibian Police Force through the official site at nampol.gov.na rather than through a number in a search advert or a social media reply.
- The Namibian Police Force will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Namibian Police Force contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a Namibian Police Force number is genuine?
Check it against the official site at nampol.gov.na. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not the Namibian Police Force, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
Calling Namibia from South Africa is an international call, billed at your operator’s international rate, and the + prefix must be dialled rather than a local 0. Consider the email or online route instead.
Contact routes on this page were checked against official sources on 23 August 2026. If you find a detail that has changed, the official source is always the authority.