We do not publish direct contact details for named individuals, including human resources managers. A named person’s direct line published where it ranks in search is what an impersonator needs.
Address employment correspondence to the employer, not to a person. A written grievance, a resignation or a dispute referral is served on the company, and using its published address is what makes service provable.
The deadlines matter more than the addressee. A dismissal must be referred to the CCMA within 30 days and an unfair labour practice within 90 days, and a referral is made to the CCMA rather than to the employer.
This page covers how to contact NOSA in South Africa. The details below were taken from the official NOSA contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not NOSA and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
NOSA contact numbers
NOSA does not publish a contact telephone number on its official website. We checked on 23 August 2026 and the site carries no telephone number we could pass on. The official site at nosa.co.za is the route to use.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
NOSA operates as part of SafetyCloud, which is why its published email uses that domain. It is not a wrong contact. NOSA training and auditing is not a substitute for the employer’s own legal duty: under the Occupational Health and Safety Act the employer remains responsible for a safe workplace, and that duty cannot be outsourced to a training provider.
Self-service options before you call
- Check the official site at nosa.co.za, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Who to contact in South African healthcare
- For a medical emergency, use 10177 for ambulance and fire, or 112 from a mobile phone. A hospital switchboard is not an emergency dispatch line and is not staffed as one. Private emergency services run their own numbers, and they will ask which medical scheme you belong to.
- Public hospitals and clinics are run by the provincial health department, not by the national Department of Health. The national department sets policy; the province runs the facility. A complaint about care goes to the facility first, then the province.
- Private hospitals belong to groups, but each hospital runs its own switchboard, admissions and accounts. For a ward, an admission or a bill, that hospital is the contact, not the group’s head office.
- Pre-authorisation is your medical scheme’s, not the hospital’s. The hospital books the bed; the scheme confirms what it will pay. Getting authorisation before a planned admission is what prevents a claim being short-paid afterwards.
- Practitioner conduct is the HPCSA’s, pharmacy registration and conduct is the SAPC’s, and the standard of care at any facility, public or private, is the Health Ombud’s within the Office of Health Standards Compliance, on 080 911 6472. Each expects the provider’s own complaints process to have been used first, and will ask for its reference number.
Have the patient’s file or hospital number, the medical scheme membership number, and the treating doctor’s practice number ready. Those three identify almost everything in South African healthcare, and an enquiry without them usually cannot be traced.
Complaints and escalation
If a first call does not resolve the matter, escalate through the workplace grievance procedure first, then the union representative if there is one. Disputes about dismissal, unfair labour practice or unpaid wages go to the CCMA on 0861 16 16 16, free to employees, within 30 days for a dismissal and 90 days for an unfair labour practice. A private employment agency must be registered with the Department of Employment and Labour, whose inspectorate acts against one charging work-seekers.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most employment complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake NOSA contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not NOSA.
- Reach NOSA through the official site at nosa.co.za rather than through a number in a search advert or a social media reply.
- NOSA will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the NOSA contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a NOSA number is genuine?
Check it against the official site at nosa.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not NOSA, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official NOSA source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.