Government · Contact details
SANParks Head Office Contact Details
The SANParks head office switchboard is +27 (0)12 426 5000, and bookings go to Central Reservations on 012 428 9111. South African National Parks has its head office inside Groenkloof National Park in Pretoria.
SANParks head office contact details at a glance
| Route | Details |
|---|---|
| Head office switchboard | 012 426 5000 |
| Central Reservations | 012 428 9111 |
| Reservations email | reservations@sanparks.org |
| Customer feedback form | sanparks.org/contact/customer-feedback |
| Address | 643 Leyds Street, Muckleneuk, Pretoria |
| Postal address | PO Box 787, Pretoria, 0001 |
| Head office hours | Mon to Fri 07:30 to 16:00 |
| Central Reservations hours | Mon to Fri 07:30 to 15:45 |
Official contact channels
Call the switchboard on 012 426 5000 for the head office. For bookings, call Central Reservations on 012 428 9111 or email reservations@sanparks.org, not the switchboard. Feedback about a visit goes through the customer feedback form at sanparks.org/contact/customer-feedback.
Services and responsibilities
The head office handles SANParks’ national functions. SANParks also runs separate contact routes for traffic fines, press, filming requests and a whistleblowing hotline, listed on its contact page.
Office/address information
The head office is inside Groenkloof National Park at 643 Leyds Street, Muckleneuk, Pretoria. Postal address: PO Box 787, Pretoria, 0001.
- Head office: Monday to Friday, 07:30 to 16:00.
- Central Reservations call centre: Monday to Friday, 07:30 to 15:45.
Applications and escalation
For bookings, use Central Reservations. For complaints or compliments, use the customer feedback form. For fines, press, filming or whistleblowing, use the dedicated routes on sanparks.org/contact. More agencies are in our government directory.
Frequently asked questions
What is the SANParks head office number?
The switchboard is +27 (0)12 426 5000.
What is the SANParks booking number?
Central Reservations is on 012 428 9111, or email reservations@sanparks.org.
Where is the SANParks head office?
Inside Groenkloof National Park at 643 Leyds Street, Muckleneuk, Pretoria.
What are SANParks head office hours?
Monday to Friday, 07:30 to 16:00. Central Reservations is open Monday to Friday, 07:30 to 15:45.
Sources
- SANParks Head office, sanparks.org/contact/head-office, read 27 September 2026
- SANParks Contact, sanparks.org/contact, read 27 September 2026