Ecowize provides specialised hygiene and cleaning services to food production and processing sites rather than to households. It runs one national number and one general mailbox, with an enquiry form that routes by business area.
Official contact channels
- Telephone: 087 803 0222 (published as +27 87 803 0222)
- Email: [email protected]
- Enquiry form: ecowize.co.za/contact-us/
What this organisation provides
Ecowize covers wet cleaning, dry cleaning and specialised cleaning, washroom hygiene, and pest control management. It also supplies chemicals, brushware and industrial equipment. Its work is largely in regulated food and manufacturing environments, where cleaning is a compliance requirement rather than housekeeping, which is why enquiries are handled as custom solutions and quotes rather than a price list.
Address and operating information
The enquiry form asks you to select a business area, and choosing the right one determines who responds: professional cleaning, pest control and hygiene management, chemicals, brushware and industrial equipment, or job opportunities. Note that job applications have their own option on the same form, so a career enquiry should be lodged there rather than sent to the general mailbox, where it will sit with sales enquiries.
Support and escalation routes
For an existing contract, raise service issues with your site or account contact first, since the work is delivered under a site specific contract with agreed standards. Use the national number or general mailbox if that does not resolve it. Because Ecowize contracts business to business, a service dispute follows the ordinary contractual route rather than a consumer ombud. Where the cleaning relates to food safety compliance at a facility, the environmental health department of the relevant municipality is the authority that inspects and enforces those standards.
Sources
- Ecowize contact page: ecowize.co.za/contact-us/
- Ecowize services overview: ecowize.co.za