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GRISA Recruitment Contact Details

GRISA, trading as Gourmet Recruitment International, recruits South Africans for cruise ship jobs. It publishes no telephone number and no email address anywhere on its site, which is itself the answer to most contact questions: everything runs through an online careers portal.

Official contact channels

There is no switchboard and no enquiry mailbox to write to. The company states that all applications are processed through its careers portal, so an application sent any other way is unlikely to be seen. Note also that the LinkedIn link on the site points to an individual staff member personal profile rather than a company page, so it is not a business contact route and is not reproduced here.

Numbers and an email address for this agency do circulate in third party business directories. None of them appear anywhere on the company own website, so they are not reproduced here either.

What this organisation provides

The agency places candidates in cruise ship positions and says it has been doing so for over two decades. The trading entity is Gourmet Recruitment International, company registration number 2022/828985/07. Alongside the portal the site publishes an application process page, an estimated costs page, an FAQ, CV and interview tips, success stories and a page on MCL compliance, which relates to the maritime labour standards that govern crew employment.

Address and operating information

No physical office address is published for applicants. The process is designed to run entirely online, from application through to placement, so there is no branch to visit and no counter at which to hand in documents.

Support and escalation routes

The fee question is the one that matters most in this sector, and the company answers it directly: GRISA states on its own site that it does not charge any recruitment or administration fees to applicants. That statement is worth holding it to, because South African law prohibits an employment agency from charging a work seeker a fee for finding them work, and private employment agencies are required to register with the Department of Employment and Labour.

So if anyone asks you to pay a placement fee, a registration fee or a deposit to secure a cruise ship job, treat it as a warning sign and report it to the Department of Employment and Labour. Read the estimated costs page carefully to see which costs the agency says remain your own, such as documents or travel, because those are a different thing from the recruitment fees it says it does not charge. A complaint about the service itself, rather than about fees, can go to the Consumer Goods and Services Ombud on 0860 000 272.

Sources