Sandton Chronicle Contact Details

The Sandton Chronicle is a Caxton community newspaper covering Joburg North. Its website now sits inside The Citizen network at citizen.co.za, and the old sandtonchronicle.co.za address redirects there, so a search for the paper often lands on a general news page rather than on its contacts. The desks are still run from the Craighall office and each has its own direct line.

Sandton Chronicle direct lines

• Switchboard: 010 971 3600
• Editor: 010 971 3623
• Advertising and sales manager: 010 971 3640
• Classifieds manager: 010 971 3301
• Distribution manager: 010 971 3605
• Office: 368 Jan Smuts Avenue, Craighall

The paper lists its desks by individual staff mailbox rather than by a newsroom or advertising address. Those are personal work addresses, so the direct lines above are the better route: they reach the same desk without depending on who currently holds the job.

Which desk to call

• A news tip, a community event or a letter to the editor: the editor on 010 971 3623
• A display advertisement, an insert or a feature sponsorship: sales on 010 971 3640
• A small classified, a notice or an obituary: classifieds on 010 971 3301
• The paper not arriving in your street: distribution on 010 971 3605, and give the suburb and the week

Sending a story or a photograph

Community papers work to a weekly print deadline that falls several days before the paper appears, so a story about an event happening this weekend needs to be with the desk early in the week. Send the who, what, where and when in the body of the email rather than as an attachment, include a contact number they can verify you on, and send photographs at full resolution: a picture pulled from social media is usually too small to print and may not be yours to give.

If you have a complaint about coverage

• Raise it with the editor first on 010 971 3623, and put the specific article, date and inaccuracy in writing
• If it is not resolved, the Press Council of South Africa takes complaints about member publications and can order a correction or an apology
• A Press Council complaint is free, but you normally have to waive the right to sue over the same matter, so decide which route you want before you file