The Randburg Sun is a free community newspaper covering Randburg and the surrounding northern Johannesburg suburbs. It is a Caxton Local Media title, and it publishes direct numbers for each desk rather than routing everything through one switchboard, which makes reaching the right person considerably easier if you dial the correct line first.
Official contact channels
- Switchboard: 010 971 3600
- Editor: 010 971 3622
- Sales manager: 010 971 3640
- Classifieds manager: 010 971 3301
- Distribution manager: 010 971 3605
- Address: 368 Jan Smuts Avenue, Craighall
Match the desk to the reason you are calling. A news tip or a correction is the editor; a display advertisement is sales; a small ad is classifieds; and a paper that never arrived is distribution. Each is a separate line, so a call to the switchboard for any of these simply adds a transfer.
What this organisation provides
- Local news coverage including crime, municipal affairs, schools and local business
- Classified advertising, with online listings and a quote request route
- Display advertising for local businesses, handled by the sales desk
- Lifestyle, motoring, property and local and school sport coverage
- A free weekly print edition alongside its online edition
The paper reports a print run of about 56,000 copies a week, delivered free. That is the figure advertisers are quoted, and it is worth knowing that free-distribution community titles measure reach by copies delivered rather than by copies sold.
Address and operating information
- Offices at 368 Jan Smuts Avenue, Craighall, Johannesburg
- Published weekly and distributed free to homes and businesses in the Randburg area
- Part of the Caxton Local Media group of community titles
- Online edition is hosted within The Citizen website
- No public trading hours are published; the desk numbers are the working route in
If you are searching for the paper online, note that its website now sits under The Citizen rather than on a standalone domain. An old randburgsun address that fails to load is a moved site, not a closed newspaper.
Support and escalation routes
- News tips, corrections and complaints about coverage: the editor on 010 971 3622
- Advertising billing or booking queries: sales on 010 971 3640
- Undelivered papers: distribution on 010 971 3605
- If the paper does not resolve a complaint about something it published, the Press Council of South Africa handles complaints against print and online titles through the Press Ombud
- Advertising content that is misleading is a matter for the Advertising Regulatory Board rather than the Press Council
The Press Council route is free to use and does not require a lawyer, but it expects you to have approached the publication first. Ask the editor for a correction or right of reply before escalating, both because it is often faster and because the Ombud will ask whether you did.
Sources
- Randburg Sun advertising and contact page, citizen.co.za/randburg-sun, read 3 September 2026