The public hospital serving Welkom is Bongani Regional Hospital, which the Free State Department of Health lists under two names: Bongani (Goldfields) Regional Hospital for postal purposes and Goldfields Regional Hospital for deliveries. Both refer to the same building in Thabong. It is the regional referral hospital for the Lejweleputswa district.
Bongani Regional Hospital, Welkom
- Telephone: 057 916 8295
- Fax: 057 916 8295
- Physical address: Mothusi Street, Thabong, Welkom
- Postal address: Private Bag X29, Welkom, 9460
The department publishes the same number as both telephone and fax, which is either a switchboard that answers both or an error in the list. If a call connects to a fax tone, that is why. There is no separate published emergency or casualty line.
A caution about the source
These details come from the Free State Department of Health institutions contact list, which is a first-party government document but carries no publication date in its content and sits on the department site under an old upload path. Provincial hospital switchboards change. Treat the number as a starting point and confirm it before relying on it for anything time-critical, and never use it as the route in an emergency.
In an emergency
- For an ambulance anywhere in South Africa, dial 10177 from a landline or mobile
- 112 from a mobile reaches an emergency call centre that will route you
- Go directly to the casualty department rather than phoning ahead; a regional hospital does not triage by telephone
Other hospitals in the Lejweleputswa district
Bongani is the regional hospital, so the district hospitals below refer complex cases up to it. If you are being referred, or you live closer to one of these towns, they are the first stop.
- Katleho District Hospital, Virginia: 057 221 3300, Kommando Avenue, Virginia
- Thusanong District Hospital, Odendaalsrus: 057 354 2111, Hospital Way, Odendaalsrus
- Tokolla District Hospital, Heilbron: 058 852 3030, Myron Street, Heilbron
Complaints about care
- Ask for the complaints register at the hospital and have your complaint recorded in it, with a reference
- Escalate to the Free State Department of Health if the hospital does not resolve it
- For serious harm, the Office of Health Standards Compliance investigates public health establishments, and the Health Professions Council handles individual practitioner conduct
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