Banking & Finance · Contact details
Liquid Vehicle Finance Contact Details
Liquid Vehicle Finance is a vehicle finance product of WesBank, a division of FirstRand Bank, marketed through LiquidCapital. That split decides who you contact: WesBank handles the finance account itself, while LiquidCapital handles service and maintenance plans, warranties and related products. This page covers both. Details were read from WesBank’s Liquid Vehicle Finance self-service site, liquidcapital.co.za and the National Credit Regulator register on 14 September 2026.
ContactDetails.co.za is an independent directory and cannot see finance accounts.
Official contact channels
| What it is for | Contact |
|---|---|
| Finance account enquiries (WesBank) | service@wesbank.co.za |
| New finance and further finance (WesBank) | 0861 137 137, finance@wesbank.co.za |
| Self-service account portal (24/7) | WesBank Liquid Vehicle self-service site |
| LiquidCapital finance queries | 086 128 8272 |
| LiquidCapital service and maintenance plans | 086 111 4384, customercare@liquidcapital.co.za |
| Warranties, deposit cover, tyre and rim cover | 086 092 7726, customercare@m-sure.co.za |
| LiquidAssist roadside help | 086 111 3408 |
The WesBank new business line is open weekdays 08:00 to 17:00 and Saturdays 08:00 to 12:00.
What this organisation provides
WesBank’s site describes Liquid Vehicle Finance as “a product of WesBank, a division of FirstRand Bank Limited”, an authorised financial services and credit provider. The National Credit Regulator lists FirstRand Bank Limited as credit provider NCRCP20. LiquidCapital offers finance as instalment agreements, with fixed or variable rates, and a balloon payment option. It also offers online pre-approval, which it says does not guarantee the final amount, rate or term.
LiquidCapital’s calculator shows a monthly admin fee of R69 and a once-off initiation fee of R1 207.50 as its assumptions, and describes the figures as guidelines rather than a quote. Its Deposit Cover pays 10% of the sum insured, up to R100 000, towards a replacement car deposit if the car is stolen or hijacked and not recovered within 31 days, or written off.
Address and operating information
Account holders can register on WesBank’s self-service portal with their ID number and a PIN to manage the account at any hour. Its FAQs cover insurance, deceased customers, NaTIS documents, arrears, debt review, repossessions and court orders. Contracts are signed digitally with an 8-digit PIN sent by email or SMS. LiquidCapital’s office is at The Bridge Office Park, 146 Boeing Road East, Elma Park, Edenvale.
Support and escalation routes
- Contact WesBank at service@wesbank.co.za, or log in and use the compliment and complaint form.
- For plan or warranty disputes, contact the relevant LiquidCapital product line above.
- Unresolved finance complaints can go to the National Financial Ombud Scheme on 0860 800 900 or info@nfosa.co.za.
The name overlaps with unrelated “Liquid” lenders and cash businesses. Deal only through WesBank’s and LiquidCapital’s own channels, and never pay a fee to secure vehicle finance approval.
Sources
- WesBank Liquid Vehicle Finance contact page and self-service FAQs, read 14 September 2026
- liquidcapital.co.za contact us and finance journey pages; National Credit Regulator register, read 14 September 2026